My form will not send

[Guest]

I have created a form in my
website(http://www.maplewoodhotelghana.com/contact_us.htm) to collect user
information and send it to a designated email address. The problem is when I
click the submit button, I get "The page cannot be found" error message.

Can anybody tell me what I'm doing wrong?

 

[Thomas A. Rowe]

Did you create the form directly on the live/remote server or did you create it locally and then
publish it to the server via FP's http mode (http://www.maplewoodhotelghana.com), if not, that is
your problem. Also your web host must have the FP extensions configured to process the form via
email.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
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[Guest]

Thank you for your response, and yes I created it locally before publishing
it through FP's http mode. So please, what do I do to correct the problem?

 

[Thomas A. Rowe]

Have you contacted your web regarding this?

If you have the form set to write to a file, the file must be in the _private folder, if the file is
in the _private folder then you web host need to run a server health check on the extensions to
reset the permissions.

Also the web host need to check the email configurations of the extensions

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================

 

[Guest]

No I haven't contacted them yet, I was hoping to have the answers here and to
know what to do next.

I already have a file in my _private folder named "form_results.csv" and I
suppose that's the file you are talking about. The form is configured such
that if you click on the submit button, there should be a custom confirmation
page which has already been uploaded to my site.

Well, like you said, I will contact my hosting company straight away, but in
the mean time, if there is anything else that I should do, please let me know.

 

[Thomas A. Rowe]

See if the form works with a .txt file and the default confirmation page.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================

 

[Guest]

Ok, I will try just now

See if the form works with a .txt file and the default confirmation page.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================