my father needs help please

[poohntiggerh]

He is getting an error on windows xp says we apologize for the inconvience
but windows did not start successfully. The windows advanced options menu
includes the following troubleshooting modes, safe mode, safe mode with
networking, start windows normally. When he does one of these it basically
brings him back to this point again. In the problem solution it shows to type
in the keyword kbenv kbbprb KB309481 but we don't know how to get here or to
fix the problem please help us.

 

[SC Tom]

He is getting an error on windows xp says we apologize for the inconvience
but windows did not start successfully. The windows advanced options menu
includes the following troubleshooting modes, safe mode, safe mode with
networking, start windows normally. When he does one of these it basically
brings him back to this point again. In the problem solution it shows to
type
in the keyword kbenv kbbprb KB309481 but we don't know how to get here or
to
fix the problem please help us.

Here's the link to the Knowledge Base article:
http://support.microsoft.com/kb/309481

See if that helps you out any.

SC Tom

 

[Gerry]

Have you tried Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[TompangBuddy.Com]

Hello,

You mentioned 'keyword kbenv kbbprb kb309481'. This is the KB guide you are
looking for: http://support.microsoft.com/kb/309481

_______
http://www.tompangbuddy.com
Share Cab, Carpool and Save Earth in Singapore
http://www.bootstrike.com/VHSVideoConvert/
Video Conversion Service VHS Video8 Hi8 miniDv Digital8 VHS-C S-VHS tapes to
VCD/DVD