My Documents Icon no longer works after Windows Updates

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Guest

I just applied all the latest Windows XP updates from the Microsoft Windows
Update site and I have lost my ability to left or right click on My
Documents. This is an enterprise wide problem, is there something in Group
Ploicy I need to update?
Matthew
 
Matthew,

See if this command helps:

regsvr32 mydocs.dll

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I just applied all the latest Windows XP updates from the Microsoft Windows
Update site and I have lost my ability to left or right click on My
Documents. This is an enterprise wide problem, is there something in Group
Ploicy I need to update?
Matthew
 
Thank you, but this did not help the situation.

Only XP computers with SP1 on them have this problem, all the SP2 computers
work fine.

Matthew
 
Matthew,

Are you able to launch My Documents folder by double-clicking its icon in
the Desktop?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you, but this did not help the situation.

Only XP computers with SP1 on them have this problem, all the SP2 computers
work fine.

Matthew
 
NO, Both Left Clicking or Right Clicking have no effect on the icon, nothing
happens.

It will not open. I went into screen settings, removed the icon and added it
back in with no change, it is definitly related to SP1 computers as the SP2
ones work fine, problem is I have 1000 SP1 computers.

Matthew

Ramesh said:
Matthew,

Are you able to launch My Documents folder by double-clicking its icon in
the Desktop?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you, but this did not help the situation.

Only XP computers with SP1 on them have this problem, all the SP2 computers
work fine.

Matthew

Ramesh said:
Matthew,

See if this command helps:

regsvr32 mydocs.dll

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I just applied all the latest Windows XP updates from the Microsoft
Windows
Update site and I have lost my ability to left or right click on My
Documents. This is an enterprise wide problem, is there something in Group
Ploicy I need to update?
Matthew
Click to expand...
Click to expand...
 
The following is the registry key for My Documents shell folder.

HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}

Export that key to a REG file, and include the contents in your reply. I'll
to do a value comparison with my system.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


NO, Both Left Clicking or Right Clicking have no effect on the icon, nothing
happens.

It will not open. I went into screen settings, removed the icon and added it
back in with no change, it is definitly related to SP1 computers as the SP2
ones work fine, problem is I have 1000 SP1 computers.

Matthew
 
Here is the Reg Entry:

Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: SortOrderIndex
Type: REG_DWORD
Data: 0x48

Value 1
Name: InfoTip
Type: REG_EXPAND_SZ
Data: @%SystemRoot%\system32\SHELL32.dll,-22914

Value 2
Name: LocalizedString
Type: REG_EXPAND_SZ
Data: @%SystemRoot%\system32\SHELL32.dll,-9227


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\DefaultIcon
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_EXPAND_SZ
Data: %SystemRoot%\system32\SHELL32.dll,-235


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\InProcServer32
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_EXPAND_SZ
Data: %SystemRoot%\system32\SHELL32.dll

Value 1
Name: ThreadingModel
Type: REG_SZ
Data: Apartment

Value 2
Name: LoadWithoutCOM
Type: REG_SZ
Data:


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shell
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: none


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shell\find
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: SuppressionPolicy
Type: REG_DWORD
Data: 0x80


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shell\find\command
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_EXPAND_SZ
Data: %SystemRoot%\Explorer.exe


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shell\find\ddeexec
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [FindFolder("%l", %I)]


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shell\find\ddeexec\application
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: Folders


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shell\find\ddeexec\topic
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: AppProperties


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shellex
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM

Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shellex\ContextMenuHandlers
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM

Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shellex\ContextMenuHandlers\Offline Files
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: {750fdf0e-2a26-11d1-a3ea-080036587f03}


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shellex\PropertySheetHandlers
Class Name: <NO CLASS>
Last Write Time: 8/19/2006 - 12:03 PM

Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\shellex\PropertySheetHandlers\{4a7ded0a-ad25-11d0-98a8-0800361b1103}
Class Name: <NO CLASS>
Last Write Time: 8/19/2006 - 12:03 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data:


Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}\ShellFolder
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: WantsFORPARSING
Type: REG_SZ
Data:

Value 1
Name: CallForAttributes
Type: REG_DWORD
Data: 0x20040

Value 2
Name: HideOnDesktopPerUser
Type: REG_SZ
Data:

Value 3
Name: QueryForOverlay
Type: REG_SZ
Data:

Value 4
Name: Attributes
Type: REG_DWORD
Data: 0xf080013d

Thanks Again for looking at this,
Matthew


Ramesh said:
The following is the registry key for My Documents shell folder.

HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}

Export that key to a REG file, and include the contents in your reply. I'll
to do a value comparison with my system.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


NO, Both Left Clicking or Right Clicking have no effect on the icon, nothing
happens.

It will not open. I went into screen settings, removed the icon and added it
back in with no change, it is definitly related to SP1 computers as the SP2
ones work fine, problem is I have 1000 SP1 computers.

Matthew
Click to expand...
 
The keys/values are correct. ATM I don't have a clue. But shall look into
the Windows Update NG to see if this is a known issue.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Here is the Reg Entry:

Key Name:
HKEY_CLASSES_ROOT\CLSID\{450D8FBA-AD25-11D0-98A8-0800361B1103}
Class Name: <NO CLASS>
Last Write Time: 6/6/2005 - 6:25 PM
Value 0
Name: SortOrderIndex
Type: REG_DWORD
Data: 0x48
 
My Boss has asked me to expidite this answer, He wants me to use a call to
Microsoft support. Before I waste $$$ on this have you any other ideas I can
try?

Matthew
 
NHL_DEVILS a écrit :
My Boss has asked me to expidite this answer, He wants me to use a call to
Microsoft support. Before I waste $$$ on this have you any other ideas I can
try?

Matthew
Click to expand...

Hi Matt,

If you have recently applied MS patch MS06-045 (KB921398),
then, remove it.
This should solve your prob.

Have fun!
 
Akendra,

Your regisry edits fixed the problem, you are on my list of superheros now.
For all others to see I included them below,

Matthew

---------------------------------------------------------------------
*My Documents fix*

Drill down to the key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\0]
Create a new DWORD "1806" with a value of 0


*Zipped files fix*

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\1]
Create a new DWORD "1806" with a value of 0
 
Glad to hear it worked for you and thanks for the update!

I have a small update for the registry fixes....

Zone 0 is 'My Computer' and Zone 1 is 'Local Intranet'

So to fix BOTH zipped files and the my documents folder for 'my
computer' you just need to do the first regedit:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\0]
Create a new DWORD "1806" with a value of 0


If you are going to be working with zipped files on network drives, you
will need the 2nd regedit (unless you plan on copying all zipped files
to the local PC before working with them)


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\1]
Create a new DWORD "1806" with a value of 0
 
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