My Documents folder mapping lost

[jimk]

Howdy,
I may have the wrong forum for this. Apologies if so.

I'm curious if anyone may have input as to how someone's My Documents folder
could lose it's mapping.

Last week, I set up and End User w/ offline files. I created a MD folder on
her alloted space on our file server (our "U" drive) and mapped her local MD
folder to the MD folder on the server. I synched up her work, took the laptop
offline to test (she was skeptical it would work ), and it was good to go.

A couple of days later she was remote and the MD icon on her desktop had
lost it's little "offline" arrows, and checking the path of the folder it had
reverted back to it's local path instead of the server location.

Taking her at her word that she didn't change anything, curious as to
why/how it would "undo" itself and lose it's mapping, reverting back to the
local MD path.

 

[Lanwench [MVP - Exchange]]

Howdy,
I may have the wrong forum for this. Apologies if so.

I'm curious if anyone may have input as to how someone's My Documents
folder could lose it's mapping.

Last week, I set up and End User w/ offline files. I created a MD
folder on her alloted space on our file server (our "U" drive) and
mapped her local MD folder to the MD folder on the server. I synched
up her work, took the laptop offline to test (she was skeptical it
would work ), and it was good to go.

A couple of days later she was remote and the MD icon on her desktop
had lost it's little "offline" arrows, and checking the path of the
folder it had reverted back to it's local path instead of the server
location.

Taking her at her word that she didn't change anything, curious as to
why/how it would "undo" itself and lose it's mapping, reverting back
to the local MD path.

Not sure (check the event logs?), but if you have AD you should use group
policy & folder redirection so that this cannot be controlled at all from
the client.