My Disk Drive won't work

[Erica♥]

I can't play any games on my laptop, because for some reason my drive isn't
working. I have Windows Vista but I don't have a disk because it was already
on my laptop when I got it. I went to my drives to view what was going on and
I get this message: Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39) I don't know what this is
and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
it has the picture of the drive and for some odd reason there's a caution
sign on it.
Please help!!!
Thank You

 

[Tom Ferguson]

Set a restore point for the system, backup user files, navigate to device
manager and delete the device. Restart the computer and let it install the
drive again. Restart the machine. Test.

Let us know.

Tom
MSMVP 1998-2007

 

[Colin Barnhorst]

Have you contacted the manufacturer of the laptop?

 

[Spirit]

You can no longer access the CD drive or the DVD drive, or you receive an
error message after

you remove a CD recording program or a DVD recording program in Windows XP:
"error code 31"

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Use that.

 

[Tom Ferguson]

If this does not work, Spirit has provided the MSKB link that describes what
I normally suggest as the next step.

 

[Richard Urban]

I see you are dipping your toes in the water again. Good luck.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User

 

[Colin Barnhorst]

Thanks, Richard.

I see you are dipping your toes in the water again. Good luck.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User

 

[Erica♥]

Hey spirit I clicked that link and did what it told me to but now my mouse
will not move. It says This device cannot start. (Code 10)
Please Help

 

[Spirit]

http://support.microsoft.com/kb/310123/en-us
This works for Vista also

Look at this one again and double check what you did.
http://support.microsoft.com/kb/314060

You may need to re-install your mouse driver.

This applies to Vista also :
http://www.pchell.com/hardware/usbcode10.shtml

http://discuss.extremetech.com/forums/thread/1004364399.aspx

 

[1mark]

these tips do not work to correct the problem . contacting the manufac is not
going to resolve issue either. the problem is with the OS, in my case it is
vista basic . i've uninstalled the device several times and rebooted. the
same events occur. driver software does not function. . . . . . are there
other possible ways to resolve this issue excluding previous posts.
thank you.
1mark

 

[cqui3]

these tips do not work to correct the problem . contacting the manufac is
not
going to resolve issue either. the problem is with the OS, in my case it
is
vista basic . i've uninstalled the device several times and rebooted. the
same events occur. driver software does not function. . . . . . are there
other possible ways to resolve this issue excluding previous posts.
thank you.
1mark

It would be unusual. Either you have a defective cable. Or the Hdrive has
not been
partined and formated - or you have not assigned a drive letter to the
drive.

But of course I have not read previous thread messages, so all of this may
have
already been said.

 

[DL]

Since this is a new thread I doubt anyone knows what you are refering to

 

[Dee]

I can't play any games on my laptop, because for some reason my drive isn't
working. I have Windows Vista but I don't have a disk because it was already
on my laptop when I got it. I went to my drives to view what was going on and
I get this message: Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39) I don't know what this is
and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
it has the picture of the drive and for some odd reason there's a caution
sign on it.
Please help!!!
Thank You

 

[Dee]

I can't play any games on my laptop, because for some reason my drive isn't
working. I have Windows Vista but I don't have a disk because it was already
on my laptop when I got it. I went to my drives to view what was going on and
I get this message: Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39) I don't know what this is
and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
it has the picture of the drive and for some odd reason there's a caution
sign on it.
Please help!!!
Thank You

I had this same problem and found it difficult to find the answer. After
spending a day reading I found this fix for me.
First I backed up my registry Google how to back up registry and follow
directions. http://support.microsoft.com/kb/322756
Second I deleated upper and lower filters in reg. subkey.
http://support.microsoft.com/kb/929461
This worked for me but be sure to follow all directions and cautions.
I had to reinstall some programs.
Hope this helps I know how hard it is to find answers.

 

[Rick Rogers]

Hi,

The message means it's trying to boot the hard drive. The power outage may
have reset your BIOS to defaults, and you may need to reassign the optical
drive as the first bootable device.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com