My CD drive is not working

[Guest]

My cd drive is not working, i went to the device manager and it said Windows
cannot load the device driver for this hardware. The driver may be corrupted
or missing. (Code 39)

I have a alienware Aurora m9700 laptop and a Optiarc DVD RW AD-5540A ATA
Device

 

[Rick Rogers]

Hi,

Try the steps here in method 2:
http://support.microsoft.com/kb/314060

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com