my devices wont 'find driver software"???

G

Guest

It started with my printer, i use the cd to install, but it can't
recognize/install!! now it's also happenning with my USB storage and my new
3rd gen iPod - i get the message that windows could not install driver
software. these are supposed to be plug and play products....
 
G

Guest

i have the same problem. i'm not able to read any external storage device. i
have always a message telling that the driver is not found.
i think that the problem is with the usb ports. did you find any solution?
thaks
 
G

Guest

Sorry this is not a more helpful post, but I want to add my experiences and
seek a solution to the same problem. I run Vista Home Premium which was was
built new with Vista - i.e. no upgrade. I have tried four USB HDD drives,
several memory sticks, two cameras and most recently an LCD photo frame. In
all cases except one of the HDDs, one of the cameras and one stick, I get the
error that no driver can be found and consult the manufacturer's web site.
In each case the product is either sufficiently generic that there is no
obvious web site, or if there is, no Vista driver is available. Often
drivers exist for Win 98, but I too believed that from ME onwards, most if
not all USB storage devices were plug and play. That has certainly been my
experience with various machines running ME / 2000 / XP. I upgraded the PC
and went to Vista because so much software (e.g. camera and photo frame) was
incompatible with ME. Now I find I still cannot use the damned things
because Vista does not like USB devices.

Since some storage devices are recognised, and I can successfully use the
USB ports for printers / mice / bluetooth etc, I don't believe there is a
hardware issue

Cheers JB
 
G

Guest

Thanks for the reply Tony. No, the computer is brand new as is the iPhone. I
did manage to solve the problem though. As I stated, the iPhone was the first
thing I plugged into this new Laptop, with a fresh new copy of iTunes. The
iPhone worked fine, it's the iPods that were not reconized by Vista.

Here is how I solved the problem. I removed the iPod from device mgr (Under
Unknown Devices). Started up iTunes, plugged in the iPod and when Vista asked
for a driver location I pointed it to the c:\Windows folder and it found the
drivers. First was the USB Mass Storage Device driver, then the iPod driver,
then the USBusEmumerator driver and now all is well.

It's a VISTA BUG! Once you use that USB Driver for the phone, anyother Apple
product will require you to manually go into the windows folder and have
Vista find it again and use it for your iPod. I wouldn't be suprised if this
was done intentionally by Microsoft to try to get people to use there MP3
Players instead of Apple.
 

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