my computer wont start

[Guest]

So here's the scenario...
Whenever I try to log on to my desktop, my computer automatically shuts off
about 5 seconds after I log onto my desktop. Right before shutting off, an
MS-DOS window appears on my desktop. It does this every time.

to correct the problem, I have tried accessing my desktop in "safe mode",
but whenever I access the Safe Mode Prompt, my computer won't let me go up to
the Safe Mode option. Basically, whenever I am in the safe mode prompt, the
"Normal Start" is highlighted. I want to use the up/down keys to go up to
"safe mode", but my computer won't let me. Despite all my efforts to move the
highlighter up to Safe Mode, it just stays there. in other words, the up/down
keys on my keyboard stop working when I'm in the safe mode prompt.
And yes, my keyboard does work. Otherwise, I wouldn't have been able to
access the Safe Mode screen using the F8 key in the first place.

if anyone can hel me with this problem, it would be great
Thanks for hearing me out!

Safe Mode

Last Configuration

Normal Mode

 

[WTC]

So here's the scenario...
Whenever I try to log on to my desktop, my computer automatically
shuts off
about 5 seconds after I log onto my desktop. Right before shutting
off, an
MS-DOS window appears on my desktop. It does this every time.

to correct the problem, I have tried accessing my desktop in "safe
mode",
but whenever I access the Safe Mode Prompt, my computer won't let me
go up to
the Safe Mode option. Basically, whenever I am in the safe mode
prompt, the
"Normal Start" is highlighted. I want to use the up/down keys to go up
to
"safe mode", but my computer won't let me. Despite all my efforts to
move the
highlighter up to Safe Mode, it just stays there. in other words, the
up/down
keys on my keyboard stop working when I'm in the safe mode prompt.
And yes, my keyboard does work. Otherwise, I wouldn't have been able
to
access the Safe Mode screen using the F8 key in the first place.

if anyone can hel me with this problem, it would be great
Thanks for hearing me out!

Safe Mode

Last Configuration

Normal Mode

If you are using a USB Keyboard, you have to enable "USB Legacy Support"
or something similar in the Computer BIOS. Refer to your Computer's
manual to enter the BIOS.