'My Computer' shows flashlight and No Devices in Device Manager

[Hockeydude]

A brief history of my problem:


When I click on 'My Computer' a get a flashlight and it takes a long
time for items to display in the window and also in Internet Exporer I
could no longer just type www.cnn.com without having to add the
http://. I read that this most likely has to do with usb driver
issues. I went to device manager to remove my usb devices so I could
reinstall but my device manager shows no devices. I then read that
this could be caused by the Plug and Play service not running. My
Plug and Play service was running but I was unable to stop it as those
options were greyed out. I reexpanded the device manager and I still
have the same issues.
Any ideas on what to try next? Thanks,
Brad

 

[Gerry Cornell]

Look in Event Viewer at the Reports for a time when it has occurred and
post a copy here.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
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[Hockeydude]

Found info on another thread. It was cause by Microsoft Security Patch
905749. I removed it and everything is back working.
http://groups.google.com/group/micr...0428d?lnk=st&q=905749&rnum=7#936b27e0df20428d

Thanks for your help.

 

[Gerry Cornell]

Thanks for letting me know the outcome.


--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~

 

[djboca]

I have the flashlight problem and also an "http://" problem where IE is
sssslllloooowwww to respond without putting an http:// in front...
removed the 905749 and no luck... same problems.... anyone have more
info?

DJBoca

 

[Ramesh, MS-MVP]

DJBoca,

Type in Services.msc in Start, Run. See if stopping the WIA service helps.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com