My computer is not finding my internal hard drive.

[louiseloft]

When I try to boot my computer, it can't find the boot media and so it
dsen't start up. I tried re-installing windows but it came up the
message "Create folder: /WINDOWS". What should I do?

 

[Malke]

When I try to boot my computer, it can't find the boot media and so it
dsen't start up. I tried re-installing windows but it came up the
message "Create folder: /WINDOWS". What should I do?

What is the exact text of the error message when "it can't find the boot
media"? Is the hard drive seen in the BIOS?

Accessing the BIOS

http://michaelstevenstech.com/bios_manufacturer.htm
http://www.uktsupport.co.uk/reference/biosp.htm
http://www.computerhope.com/issues/ch000235.htm

If the hard drive isn't seen, then there is no point in reinstalling
Windows until you've determined what is wrong - either with the hard
drive and/or with the motherboard.

We'll need more information to help you, so let us know the exact text
of any error messages and what you see in the BIOS. A description of
your computer (brand, approx. age, recent history) would be useful, too.
Remember that we can't see your computer so you have to help us help you.


Malke