My CDRW and DVD drives have disappeared!!!


F

Fluff

I have a Packard Bell IMEDIA 5106
SN: 010604320655
OS: Windows XP Home Edition
Processor: Pentium 4
RAM: 256 MB
HDD: 35 GB

I'm having trouble with the CDRW and DVD drives.
Suddenly, neither are listed in the device manager.

The red 'recording' light on the CDRW drive has suddenly
decided to stay on permanently and I can't open the draw.
Whilst I can open the DVD draw I can't run any discs I
insert.

Does anyone have any suggestions?

Please...?

I tried the Packard Bell Forum and have met with
unfriendliness and the only advice I recieved was that
the drives must both need replacing!

Surely both drives couldn't brake on the same
day...that's too much of a bad coincidence isn't it!?

Thank you in advance.
-Sandy.
 
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G

Guest

Hi

Jason Tsang MVP wrote

Goto http://www.aumha.org/a/xpcd.php#problem
See the second "problem" (read the caveats
Run the provided registry patc

That should fix your problem (basically, a filter driver is missing o
non-operational, the registry patch will delete the filter driver
references for your cdrom(s)

Basically, the reg file from above carries out the steps displayed at thi
website in addition to removing some drivers that may have been used b
older versions of Easy CD Creator that are known to cause problems wit
WinXP

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19
or Code 39 After You Remove Easy CD Creator in Windows X
http://support.microsoft.com/default.aspx?scid=kb;[LN];q31406

Hope it helps

Pete


----- Fluff wrote: ----

I have a Packard Bell IMEDIA 5106
SN: 010604320655
OS: Windows XP Home Edition
Processor: Pentium 4
RAM: 256 MB
HDD: 35 GB

I'm having trouble with the CDRW and DVD drives.
Suddenly, neither are listed in the device manager

The red 'recording' light on the CDRW drive has suddenly
decided to stay on permanently and I can't open the draw.
Whilst I can open the DVD draw I can't run any discs I
insert

Does anyone have any suggestions?

Please...

I tried the Packard Bell Forum and have met with
unfriendliness and the only advice I recieved was that
the drives must both need replacing

Surely both drives couldn't brake on the same
day...that's too much of a bad coincidence isn't it!

Thank you in advance.
-Sandy
 

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