Multiple user profiles being created

[Steve]

some of my users are getting new profiles when they
logon. they've been working OK, then all of a sudden they
logon and get a new profile. examples below:

original steve
new steve.domain_name
new steve.domain_name000
new steve.domain_name001

I don't think anything's changed, and this is only
happening to a dozen or so users (out of 1800).

any ideas??? I'm stumped.

Thx - Steve

 

[Dan DeStefano]

have you checked the event log for 'userenv' errors? do the users have full
control over their profiles folders? do they have at least write access to
the documents and settings folder? have you tried resetting the registry
entry: hklm\software\microsoft\windowsnt\profilelist\<user's sid> and
changing the "profileimagepath" value to point to the proper profile folder?
are the users receiving errors when logging on that their profile folder
cannot be written to?

Dan

 

[Steve]

Users have full access locally (local admin granted).
I'll check the event logs... why would the
profileimagepath in HKLM change? I haven't looked at it
but will - will be interesting to see where it point to.

Thanks Dan!

-----Original Message-----
have you checked the event log for 'userenv' errors? do the users have full
control over their profiles folders? do they have at least write access to
the documents and settings folder? have you tried resetting the registry
entry:

hklm\software\microsoft\windowsnt\profilelist\<user's
sid> and

 

[Dan DeStefano]

the profileimagepath entry will change in the situation you describe.
however, as long as the original profile is not corrupt, you should be able
to safely reset the entry back to what it was. however, i would recommend
first using the user profiles tab in system properties>advanced to copy the
contents of the current profile to the old profile directory, otherwise the
user will lose any changes made to the profile since it was recreated in the
new folder.
this can be caused by a duplicate username on the machine - e.g. a local
user with the same username as a domain user. also, if duplicate domain
users logon to the same machine or even if windows "thinks" they are the
same; basically if the user's sid is changed for any reason windows will
create the new profile.

Dan