Multiple pages of print, print on one piece of paper...HELP!

[Kelvin Beaton]

My situation is, if I print a document that's more then one page, all the
print goes on one piece of paper. Like as if the printer isn't getting the
page breaks.



I first notices this one my HP LJ 1300 that is connected locally by USB.

I found that is also happens on an HP LJ 4200n printer that I connect to via
its IP address.

We just bought an HP LJ 5550dnt that I found I can print just fine to.
Multiple pages print on multiple pages.



I talked to CDW where I bought these printers and they couldn't figure out
any reason for the behavior.



I've shared the printer and printed from another PC and it acts the same.
(It prints over its self.)


This printer issue started a couple of months ago. Instead of trying to
figure it out at the time, I just used a different printer. Point is, I
don't recall what I might have installed at the time that might have caused
this.



I'm guessing this is an issue with my computer. I'm running Windows XP SP2.



Has anyone run across this issue, can anyone shed light on how to fix this?

 

[Bob I]

Try reinstalling the original printer driver for the printer in
question. Windows Update drivers may have "upgraded" to an incorrect
driver. Also you may wish to try disable "Advanced Printing Features" in
Printing Preferences, Advanced.

 

[Kelvin Beaton]

I disabled the "Advanced Printing Features" like you sugested and it appears
to be working fine. I'll some more testing...

What made you think to turn this off???

Thanks for the help!

Kelvin

 

[Bob I]

Methodical testing to correct that same issue with HP printers back when
XP came out resulted in that "solution".

 

[FeMaster]

That's not exactly a "solution". If you turn them back on, inspect the
advanced options section that should be accessible through a button titled
something similar to "advanced" or "preferences" when you try to print
something. Inside you should find the settings for the printers advanced
features, and I'm betting that within this you will find an option to print
multiple pages to a single sheet. My Epson printer has this setting under
the "layout" tab, though I'm sure your HP will be different, but similar.

Below is a link to the manual for the LJ 1300. Check chapter 3, Page 38, of
the PDF file. It will clearly spell out how to correct your problem. I'm
betting that your other HP will be almost identical to this. If not, just
do a Google search for the manual...

http://www.cob.fsu.edu/tech/printermanuals/laserprinters/HP1300.pdf

Quote:
------------------
Accessing the multiple pages per sheet feature

1 From your software application, access the printer properties (or printing
preferences in

Windows 2000 and XP). See Printer properties (driver) for instructions.

2 On the Finishing tab (the Layout tab for some Mac drivers), select the
correct number of

pages per sheet.

 

[Bob I]

Unfortunately the printer/driver doesn't work correctly and all the
"printing" is the full size instead of being reduced to it's portion of
the page. So "killing" the non-working feature of the printer, and using
the equivilent feature in, say Word solves the issue.

 

[Kelvin Beaton]

FYI

Thought I'd share this reply I got from HP support
++++++++++++++++++++++++++++++++++++++++++
1. As all the pages are printed on a single sheet, please make the following
settings:



a. Click start>Printer and Faxes.

b. Right click on the HP LaserJet 4200 printer icon and click Printing
Preferences.

c. Click on the "Finishing tab".

d. Under the Document option, scroll and select "1 page per sheet" for the
Pages per sheet option.



Now, please follow the steps mentioned below to change the driver settings:



1. Click Start, Printers and faxes

2. Right click HP LaserJet 4200 printer

3. Click Printing preferences

4. Click Advanced tab

5. Click on the '+' symbol of the Paper/ Output

6. Increase the number of copies in count copy

7. Click on the collate option.

8. Click Apply and OK to save changes



Please try to print documents and check if the issue persists.



If the issue persists, then the issue may be with the printer drivers, you
need to install the hp LaserJet 4200 PCL5e driver for the HP LaserJet 4200
printer.



You can download the latest PCL 5e driver from the following URL:



http://www.hp.com/support/lj4200



Once the page opens, please perform the following steps:

a. Click 'download drivers & software'.

b. Select the HP LaserJet 4200 printer.

c. Select the Operating System Microsoft Windows XP.

d. Click the HP LaserJet 4200 PCL 5e driver.

e. Select the Language (English) and click 'download'.



After downloading, using the installation wizard to install individual
printer drivers, refer to the document at the following URL:



http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl07698

++++++++++++++++++++++++++++++++++++++++++++++++

 

[Bob I]

Thanks for posting back with that additional information. That will add
to the global knowledge.

 

[Kelvin Beaton]

Is there any reason to run the PCL6 driver over the PCL5 driver?

When they say to run the latest drive, do they mean PCL6 or the latest
version of PCL5 or PCL6?

Thanks

Kelvin

 

[FeMaster]

OK, I wasn't aware of the driver issue... Thanks for clarifying this for
myself and others...

 

[Bob I]

Your fix may work in some occasions, so more info on the subject is
always better in cases like this.