Multiple attachments showing up as .zip files

[RAM]

When I send an message with multiple attachments (say, 3
Word documents) to a friend of mine, she sees the
attachment as a .zip file, which she can't open (she
doesn't have WinZip for some reason). Is there some type
of setting in Outlook Express that would cause the mail
software to cull the various attachments into a single
file?

Two things: (a) The latest send involved six files, with
each file being only ~22K (so this isn't an issue of the
attachments being huge). (b) She receives Word files sent
singly as .doc files. (I had to send her each of the six
files individually for her to get all of the information.)

Is there something I should ask her to check on her
machine? Could this be an issue with her Internet
software?

Thanks in advance!

 

[Brian Tillman]

When I send an message with multiple attachments (say, 3
Word documents) to a friend of mine, she sees the
attachment as a .zip file, which she can't open (she
doesn't have WinZip for some reason). Is there some type
of setting in Outlook Express that would cause the mail
software to cull the various attachments into a single
file?

WinZip is a commercial product, not freeware. If your friend didn't buy it,
then of course she doesn't have it. There are numerous freeware zip
handlers available. http://www.ultimatezip.com/ is one.

There is no way in the world that she would receive a single attached zip
file when sent multiple attachments that weren't zipped.

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