*.zip files not showing up in Insert File dialog box

[Conan Kelly]

Hello all,

My boss is trying to attach a ZIP file to an email. But when she
navigates to the folder with the ZIP files (and she is showing all
files *.*), the ZIP files are not showing up in the Insert File dialog
box. We can go to the folder in Windows Explorer and we see the ZIP
files there. She is using MS Outlook 2003 SP1.

I have showed her a work around so she can attach the files
(dragging), but I'm curious as to why they are not showing up in the
Insert File diag. box.

Any help will be greatly appreciated,

Conan Kelly

 

[Sue Mosher [MVP-Outlook]]

I've seen this just once and am told a reboot of Windows might cure it. The cause isn't apparent.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Diane Poremsky [MVP]]

You can try this:
http://www.slipstick.com/problems/zip.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Ken Slovak - [MVP - Outlook]]

I see it every once in a while. Sometimes just exiting and restarting
Outlook is enough, other times a Windows reboot is required. Never could
figure out what causes it, maybe phases of the moon?




I've seen this just once and am told a reboot of Windows might cure it. The
cause isn't apparent.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers