File or directories missing in when attaching a file

[Adam Raff]

Good Day,

We are running Outlook 2003 SP2 on a Windows XP Pro SP2 system. We are
connected to the network with mapped drives. Out of the blue we have
started noticing that some users go to attach a file in Outlook via the
insert file button, the file or folder is not showing up in the window. The
window is set for all files but a folder or two are missing. For instance
we may have the following which are folders

60107
60108
60109

The above folders which are in numerical sequence, if I go into windows
explorer I see all the folders but when I go into Outlook and click on the
insert file button, I may just see 107 and 109. The folder 60108 is not
showing up so I can not click on it and open the folder up to attach any
files within the folder.

I have another user having the same problem or similar with zip files, he
can't see any zip via insert file button yet the zip file is right on his
desktop.

Has anybody seen this before or come across this problem?

Thank You
Adam Raff

 

[Brian Tillman]

We are running Outlook 2003 SP2 on a Windows XP Pro SP2 system. We
are connected to the network with mapped drives. Out of the blue we
have started noticing that some users go to attach a file in Outlook
via the insert file button, the file or folder is not showing up in
the window. The window is set for all files but a folder or two are
missing. For instance we may have the following which are folders

60107
60108
60109

The above folders which are in numerical sequence, if I go into
windows explorer I see all the folders but when I go into Outlook and
click on the insert file button, I may just see 107 and 109. The
folder 60108 is not showing up so I can not click on it and open the
folder up to attach any files within the folder.

I can't explain this.

I have another user having the same problem or similar with zip
files, he can't see any zip via insert file button yet the zip file
is right on his desktop.

This, however, is common for Windows XP, which, by default, treats zip files
as folders. To cause Windows to show zip files as files, click Start>Run
and enter:

regsvr32 /u zipfldr.dll

To reset Windows to treat zip files as folders, use

regsvr32 zipfldr.dll

 

[Adam Raff]

Hi Brian,

Thanks for your input, I am hoping that somebody else may have seen this
problem so I crossed posted this also on Outlook.general since it's an issue
that I can't explain. I have looked at all the settings. It's can't be the
cache since we are looking at attachments which should not be effected by
this. I am stumped.

If anybody else has any ideas on where or what to look for it would be a
great help

Thanks
Adam Raff

 

[Brian Tillman]

Thanks for your input, I am hoping that somebody else may have seen
this problem so I crossed posted this also on Outlook.general since
it's an issue that I can't explain.

Actually, you multiposed, which is not a good idea.