MSN video will load but I cannot play anything in the
playlist. Nothing happens when I click on image to play.
Not sure if I accidentally deleted something when I was
cleaning up Adware files. Any suggestions? thanks.
For those of you who are having problems with MSN Video and are using Norton Internet Security Software, I have the solotion:
MSN Support was no great help. They provided me with a stock response to check my computer setup . . . didn't help.
The problem is Norton Internet Security (NIS) program. To get MSN Video to work properly you must disconnect NIS. First, right-click the NIS icon in the Task Bar to open NIS and bring up program selections. Within the NIS program there is an "options" selection that you can select to set up the program. After selecting "options" select the option to "manually" start NIS and not have it started when the computer boots up and places an icon in the Task Bar. After making this change re-boot your computer. MSN Video should now operate normally.
Me personally, I use a program Ad-Subtract Pro to do all my pop-up, ad, cookie, etc. filtering. AND I make sure that the Firewall provided by Microsoft XP is enabled and all the critical security updates have been made.
If you want to enable NIS, right-click NIS icon in task bar, select Security and enable that choice and NIS is then up and running. Be aware that when you enable NIS, MSN Video will not work properly. Chances are it will hang.
I am not sure it is a Symantec (NIS) or Microsoft problem but I have informed both companies and suggested a patch to fix the problem.
Zim