MSN Video stays at "Preparing Media"

[Lanning]

It used to work. Maybe one of the Norton Firewall program updates closed a
port, but I can't find anything about MSN Video at Symantec. The MSN Video
"Help" isn't helpful in this case. I have installed "MSN Video Enhanced"
hoping that would configure something right. I keep up with the latest
Microsoft updates such as DirectX 9.1b (or something close to that). I
stayed signed in to .NET.

Any suggestions welcomed, thanks.

Roy

 

[Guest]

----- Lanning wrote: ----

It used to work. Maybe one of the Norton Firewall program updates closed
port, but I can't find anything about MSN Video at Symantec. The MSN Vide
"Help" isn't helpful in this case. I have installed "MSN Video Enhanced
hoping that would configure something right. I keep up with the lates
Microsoft updates such as DirectX 9.1b (or something close to that).
stayed signed in to .NET

Any suggestions welcomed, thanks

Ro

 

[Lanning]

Yes, please. You were about to say something?


|
| ----- Lanning wrote: -----
|
| It used to work. Maybe one of the Norton Firewall program updates
closed a
| port, but I can't find anything about MSN Video at Symantec. The MSN
Video
| "Help" isn't helpful in this case. I have installed "MSN Video
Enhanced"
| hoping that would configure something right. I keep up with the
latest
| Microsoft updates such as DirectX 9.1b (or something close to that).
I
| stayed signed in to .NET.
|
| Any suggestions welcomed, thanks.
|
| Roy
|
|
|

 

[Lee Page]

I disabled Norton Internet Security while playing MSN Video and was able to
view, then enabled NIS when through. Worked fine only if NIS is disabled.

 

[Dan Healy]

I have the same problem. and I am looking for the same answer. NO help from
Symantec or MSN.
MSN says its the NIS firewall but Symantec has nothing on NIS 2004 for
Windows Media Player 9. They do have articles on NIS 2002 which did not
help.

Dan

 

[Guest]

MSN Video staýs in "preparing media". When I disable Norton Internet Security I am able to see the video clip I have selected.

Dave, this issue can occur if the Ad blocking or personal firewall feature of Norton Internet Security [NIS] is blocking the service.

For more information, I suggest that you please refer the documented link provided below:

Title: 'Norton Internet Security blocks web radio or video service'
Document ID: 2003103015493536

Web URL:
http://service1.symantec.com/Support/nip.nsf/docid/2003103015493536

I hope this of some help.
Dave