msconfig problem, help please anyone?

G

Guest

when i run msconfig and try to remove items from the startup tab i get "an
access denied error was returned while attempting to change a service. you
may need to log on with an administrator account to make the specified
changes" i get the same message when i try to uncheck items on the startup
tab as well. my account is set as computer administrator so i don't
understand this at all. any help anyone can provide would be well appreciated
thanks karl
 
G

Guest

karl said:
when i run msconfig and try to remove items from the startup tab i get "an
access denied error was returned while attempting to change a service. you
may need to log on with an administrator account to make the specified
changes" i get the same message when i try to uncheck items on the startup
tab as well. my account is set as computer administrator so i don't
understand this at all. any help anyone can provide would be well appreciated
thanks karl

First make sure your machine is malware/virus free by scanning, why would
you like to use the Msconfig, do you have a problem?, what is it?.

You may experiencing a profile corruption, try to create a new profile (as
Admin) and copy the data from one of these profile to the new and test to see
if it will work.
If it did work then you know it is a profile corruption, after making sure
you copied all the Data from the Old Profile to the new one, you can safely
delete the old corrupted one, the same with other account.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151
HTH.
nass
 
G

Guest

Hello have you tried rebooting in safe mode and signing in then as the
administrator and then goin to the msconfig and unchecking what you need from
the list??
 

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