msconfig & Adminsitrator

[Guest]

In a telecon with Canon to uninstall drivers for a multi-function machine,
after other steps, I was instructed to:
1. Go to msconfig, click on "Selective Setup", remove the check in front of
"Load Startup Items", then
2. Select the "Services" tab, click on "Hide All Microsoft Services" to
insert a checkmark, then click on "Disable All", next
3. Click on "Apply"
A dialog appeared entitled "System Configuration" stating "An Access Denied
error was returned while attempting to change a service. You may need to log
on using an Administrator account to make the specified changes."
I am the Administrator and the only user of this machine.
I attempted to setup another Administrator account but got the same results.
An quidance would be sincerely appreciated.

 

[Mark Dormer]

Disable the services one by one until you find the one that is giving the
access denied message.
Try stopping the service using services.msc** and select disabled in the
startup type.
Does it still deny access?

Let us know the name of the service and the path to executable.


**
Type "services.msc" in the run box

Regards
Mark Dormer

 

[Guest]

Thanks, Mark...

Before I was able to access your suggestion, by intuition I was able to
solve my problem.

Some firewalls, antivirus programs, etc. can refuse to relinquish control.
I removed ZoneAlarm Security Suite which removed the culprit, TrueVector
Internet Monitor, and permitted me to proceeed without difficulty.

Again, Mark, thank you very much for your contribution.

Regards,
Edward