"Access Denied" when disabling "Services" as the Administrator

O

OccasionalFlyer

I am trying to install some software after doing a clean boot. As
part of dong this, I am using msconfig. When I first click to hide
all services and then click to disable them, I get an error message
telling me that access is denied and that this might need to be done
as administrator .I am the administrator. There are two user accounts
on my computer, mine, which says "Administrator" under my name, and a
"Guest" one I didn't even create. I don't have a sign-on password but
I'm still the administrator. Why doesn't XP recognize my user account
as Administrator and perform the requested operation? Thanks.

Ken
 
J

John John MVP

I am trying to install some software after doing a clean boot. As
part of dong this, I am using msconfig. When I first click to hide
all services and then click to disable them, I get an error message
telling me that access is denied and that this might need to be done
as administrator .I am the administrator. There are two user accounts
on my computer, mine, which says "Administrator" under my name, and a
"Guest" one I didn't even create. I don't have a sign-on password but
I'm still the administrator. Why doesn't XP recognize my user account
as Administrator and perform the requested operation? Thanks.

Ken

Do you have an HP printer installed? Some of their printer software is
known to cause the problem that you describe. You really should use a
password with all your accounts even if it is the simplest of password.
If you find that entering a password when you log on is a nuisance
then use the autologon feature rather than using a nul password, nul
passwords can sometimes cause unexpected problems.

John
 

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