MS Outlook 2003 e-mail junk filter

G

Guest

I can't get the latest MS Outlook 2003 Junk E-Mail update to load from MS
update or downloading the full executable from the office update page.
Please help?

FYI: All other MS Office and WXP updates load and execute just fine.

Lee
 
J

JPL

Same here. It downloads OK, but installation fails. Same result from
Windows Security Centre Automatic Updates and from Windows Update via IE7.
Same result when OL running or not running.

Deleted folder containing download and tried again - same result.

What is the procedure for complete removal of download registry entries and
control and data files so that download and installation can be repeated
absolutely from scratch?

XP SP2 + all security patches / OL 2003 SP2

The OL 2003 junk email filter works really well, and I have seen no problems
with any previous update.

JPL
 
J

JPL

Error messages from C:\WINDOWS\SoftwareDistribution\ReportingEvents.log:

MicrosoftUpdate Failure Content Install Installation
Failure: Windows failed to install the following update with error
0x80070643: Update for Outlook 2003 Junk Email Filter (KB914454).

MicrosoftUpdate Failure Content Install Installation
Failure: Windows failed to install the following update with error
0x80246007: Update for Outlook 2003 Junk Email Filter (KB914454).

http://support.microsoft.com/?id=903772

For me, OSE.EXE was properly configured and started successfully, but I
replaced it anyway - no change.
Deleted C:\MSOCache - no change.
Deleted C:\WINDOWS\system32\Catroot2 - no change.

What next?

Try also the Windows Update forum:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate

JPL
 
G

Guest

Same problem with my 2 xp networked computers otherwise fully patched and
updated. The installation of the april outlook e-mail filter always fails
whether from automatic update or file download. Very puzzling as machines
keep telling me there is a downloaded update to install.
 
G

Guest

I am having the same problem. I have not only already checked ose.exe I have
copied it from disk. I have tried to install the update from Microsoft update
as well as the fullfile. My next step is to reinstall Outlook 2003. I hope
this works as nothing else has as this seems to be a drastic step for such a
small update.
 
G

Guest

I'm having the same problem as all of you, have had no problem with any
previous update, and taken similar steps, also using system restore to go
back one month. Still no luck and Microsoft want £35 + VAT if I e-mail them
about it.
 
G

Guest

KB884298 solved this problem for me.

Alex said:
I'm having the same problem as all of you, have had no problem with any
previous update, and taken similar steps, also using system restore to go
back one month. Still no luck and Microsoft want £35 + VAT if I e-mail them
about it.
 

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