Junk E-mail Not Working in Outlook 2K3 w MS Exchange

[Guest]

In order to receive e-mail via MS Exchange using RPC over HTTP, I recently
upgraded
my O/S from Win2K Pro to WinXP. I had been using Outlook 2K3 (Eval version)
and SMTP/POP3 for 3 e-mail accounts. Before installing WinXP, my Junk
E-mail filter was trapping 95% with very few false positives. I am now
running Outlook 2003
on Windows XP Service Pack 2.

Since installing WinXP (and reconfiguring Junk E-mail settings), my Junk
e-mail
filter has been trapping less than 5% of the Junk e-mails. I have confirmed
my e-mail
address is not listed as a "safe recipient" and my Junk e-mail filter is set
to
"high". While e-mail directed to 3 of my e-mail addresses are received via
MS Exchange (Cached Exchange Mode), I still have one POP3 e-mail account
received directly through my ISP.

I have a 3rd party program (iHateSpam 4) installed both before and
after the O/S installation. It is now picking up the slack that the Outlook
Junk E-mail filter is no longer fulfilling. I would very much prefer to
reinstate
the Outlook 2K3 Junk E-mail filter to its former glory days if I could figure
out why it's no longer working as intended.

Can anyone offer me any helpful suggestions?

 

[Diane Poremsky [MVP]]

did you do a detect and repair after the upgrade?

 

[Guest]

Hi Diane,

Thanks for your response to my question. I tried earlier to reply to you
within the Outlook newsgroup and kept getting messages that the page was
unavailable. You may ignore the e-mail I sent you since (apparently) it's
working now.

I did indeed perform detect and repair after the upgrade (although it
strikes me as being somewhat redundant immediately following a clean install)
and the junk e-mail filter has recently begun to trap some junk e-mail over
the last day. I would still like to know if it takes a certain period of
time for the filtering process to initiate over an Exchange Server connection
and that is why the Junk e-mail filter was not working from the outset.

I have another question relating to configuration of my Outlook Rules and
Alerts. I will post that question under a separate thread.

Cheers,
Dave F
--

did you do a detect and repair after the upgrade?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

In order to receive e-mail via MS Exchange using RPC over HTTP, I recently
upgraded
my O/S from Win2K Pro to WinXP. I had been using Outlook 2K3 (Eval
version)
and SMTP/POP3 for 3 e-mail accounts. Before installing WinXP, my Junk
E-mail filter was trapping 95% with very few false positives. I am now
running Outlook 2003
on Windows XP Service Pack 2.

Since installing WinXP (and reconfiguring Junk E-mail settings), my Junk
e-mail
filter has been trapping less than 5% of the Junk e-mails. I have
confirmed
my e-mail
address is not listed as a "safe recipient" and my Junk e-mail filter is
set
to
"high". While e-mail directed to 3 of my e-mail addresses are received
via
MS Exchange (Cached Exchange Mode), I still have one POP3 e-mail account
received directly through my ISP.

I have a 3rd party program (iHateSpam 4) installed both before and
after the O/S installation. It is now picking up the slack that the
Outlook
Junk E-mail filter is no longer fulfilling. I would very much prefer to
reinstate
the Outlook 2K3 Junk E-mail filter to its former glory days if I could
figure
out why it's no longer working as intended.

Can anyone offer me any helpful suggestions?