MS Outlook 2003 - Any email with attachment crashes Outlook.

[S. Burhan KURT]

Hi,

This mail is about a problem with MS Outlook 2003, i hope i would find
some help around here.

The problem is that i can not access to emails with attachment files.
Whenever i try to open an email with attachment MS Outlook 2003
crashes and restart follows as well.

Re-installing ms office does not work. I tried many times before.
Also i tried re-installing windows after formatting hdd, for a while
it seemed to be ok with the clean install but after a few weeks
passed, the same problem occured. Probably there is a conflict with
another software or smth. It drives me mad!

My OS is Ms Windows XP - SP2 on an IBM ThinkPad R40 laptop.
Autoupdates are enabled and all available updates are installed.

 

[Roady [MVP]]

Does this also occur when you disable the virusscanner and/or the virusscan
integration with Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Stan Levin]

Robert, I have the exact same problem as Burhan with
Outlook. I cleaned my machine of spyware and viruses and
turned off all startups and even started in safe mode but
nothing worked. Can you suggest anything else?
Stan Levin
407-788-3666

-----Original Message-----
Does this also occur when you disable the virusscanner and/or the virusscan
integration with Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi,

This mail is about a problem with MS Outlook 2003, i hope i would find
some help around here.

The problem is that i can not access to emails with attachment files.
Whenever i try to open an email with attachment MS Outlook 2003
crashes and restart follows as well.

Re-installing ms office does not work. I tried many times before.
Also i tried re-installing windows after formatting hdd, for a while
it seemed to be ok with the clean install but after a few weeks
passed, the same problem occured. Probably there is a conflict with
another software or smth. It drives me mad!

My OS is Ms Windows XP - SP2 on an IBM ThinkPad R40 laptop.
Autoupdates are enabled and all available updates are

installed.


.

 

[Roady [MVP]]

Does it still happen after you deleted the Temporary Internet Folder?

Or clear the OutlookSecureTempFolder through a command prompt?
You can find your OutlookSecureTempFolder by going to the following registry
key;
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security]

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Robert, I have the exact same problem as Burhan with
Outlook. I cleaned my machine of spyware and viruses and
turned off all startups and even started in safe mode but
nothing worked. Can you suggest anything else?
Stan Levin
407-788-3666

-----Original Message-----
Does this also occur when you disable the virusscanner and/or the virusscan
integration with Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi,

This mail is about a problem with MS Outlook 2003, i hope i would find
some help around here.

The problem is that i can not access to emails with attachment files.
Whenever i try to open an email with attachment MS Outlook 2003
crashes and restart follows as well.

Re-installing ms office does not work. I tried many times before.
Also i tried re-installing windows after formatting hdd, for a while
it seemed to be ok with the clean install but after a few weeks
passed, the same problem occured. Probably there is a conflict with
another software or smth. It drives me mad!

My OS is Ms Windows XP - SP2 on an IBM ThinkPad R40 laptop.
Autoupdates are enabled and all available updates are

installed.


.