MS outlook 2000 locks up when synchronizing forms

J

JohnL

When a user running Win XP w/ 512 MB of RAM closes outlook, offline files
synchronize. During 'synchronizing forms' stage, Outlook locks up 80% of the
time. The user has to use ctrl-alt-del to kill the program. I've updated
office to the latest updates (SP3). I've updated windows to the latest
updates. I've ran disk cleanup and a detect and repair on outlook. The
problem continues. Any ideas?
 
G

Guest

I have found exactly the same, although this is on a system with 1Gb RAM.
On restarting Outlook after a lockup of this type, the app takes ages to
load (typically 60-90 seconds, instead of about 10) even after a reboot.
I also noticed that when I made a public folder available for offline use,
this caused the synchronisation to fail on this folder also. Removing that
public folder from the sync list stopped that problem, but then the problem
of it hanging on sunchronizing forms still occurs. Anyone any clues?
 
G

Guest

My machine does the synch thing fine but hangs up at the end when it says
saving file. If I go into file and exit when not on VPN the file synch file
exists and deletes fine and next time I am on VPN it exits fine. Anyone have
clues as to why it is hanging up during synch while on VPN if an existing
Synch file was saved during VPN session?
 

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