Outlook 2003 Locked-up on receiving files

[Gerry Viator]

Hi all,

Using Outlook 2003 on Windows XP
All updates are applied!

my PST file is only 65 MB

I repaired Office, I'm using a brand new machine, 1 GB RAM, very fast
machine.

Just out of curosity I went to Intrenet access of my mail and it was fine.

I open Outlook and it hangs on receiving email. There is two emails from
family members that
also keep replicating in outlook when I first open it and Outlook starts to
receive emails. Thats when it locks-up.

There is a outlook task icon on the bottom right
that when I put my mouse over it says "Microsoft Office is Synchronizing
Folders". Outlook is totally locked up.

I have to close Outlook by clicking the red X in the top right cornor.

Please help
Gerry

 

[ME]

I have experienced the same problem a few times already. I couldn't find any
relation between the kind of messages I was receiving and Outlook 2003.
Also, I tried disabling my Antivirus (VirusScan Pro 8.0) and Outlook's spam
filter, but neither solved the problem. I never had this problem when using
Outlook 2002. Sometimes a full restart of my PC would make it work. Other
times, only logging into my e-mail account using webmail and deleting the
spam would make the problem go away.

 

[Gerry Viator]

I solved the problem by logging onto the email server through
internet and deleted the problem email. Sounds like the email
servers aren't doing things right!!

Gerry

 

[no]

Same problem here. Sometimes it works, sometimes it hangs during receive.
Searching all over for answers, nothing yet. Sending the error report 10+
times a day. No fix yet.

Also, if you apply rules you can copy passages out of the email but you
can't copy them into the rules window.

Outlook propellerheads at work, at usual. The MOST important MS program
doesn't work!!!
Waste of time, using Outlook 2003, in my opinion.
FCS

 

[TZO Support]

Has anyone else experienced this issue? I've gone as far as to
isolate it to a few spam messages that I get on a frequent basis. To
recap, Every few hours, sometimes every few days I get a spam message
that "kills" outlook.

Lets say there are 30 messages waiting on the POP3, and this spam
message maybe message 6 of 30 - and outlook simply stops getting
email from the server and stays at "outlook is synchronizing
folders..." and then finally times out with the server....

Since I have outlook check every 10 minutes, I get copies of message
the first five messages over and over and over....

I dont think this is a mail server issue, I've used a program called
Mailwasher (mailwasher.net)that "lists" the mail on the POP3 server,
so I can go up and delete message 6, exit out, start outlook and
bingo, mail starts flowing again! I can also use my webmail to do a
remote pop and that sucks down the messages just fine (using Tucows
webmail)...So dont think its the server, it seems to be Outlook
2003....

So, to make a long story short, seems like there could be a problem
with Outlook and some other POP3 mail programs - such as Mozilla
(Netscape) - that too has these issues with the same messages...

Below is a sample of one of the messages that I have gotten. Seems to
be a commonality with Base64 encoding or some type of malformed
email...

Anyone else had these issues? Anyone from Microsoft or any MVP care
to reply and prove me right or wrong? This problem has been a huge
issue with productivity on my end. Fyi, our mail server is a custom
server, not exchange or anything other known server, custom written
for us by us.

-Eric
(e-mail address removed)

--------------------- Sample email causing issues with my Outlook
2003-------

Received: from 168.243.202.43 by mail.tzo.com
id 2004031420262446051 for (e-mail address removed);
Mon, 15 Mar 2004 01:26:24 GMT
Received: from 100.140.4.41 by 168.243.202.43; Sun, 14 Mar 2004
20:19:23 -0500
Message-ID: <[email protected]>
From: "Allan Munson" <[email protected]>
Reply-To: "Allan Munson" <[email protected]>
To: (e-mail address removed)
Cc: (e-mail address removed)
Subject: Someone is interested in you
Date: Sun, 14 Mar 2004 20:24:23 -0500
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="--333266034531943211"
X-IP: 108.160.0.2
X-Priority: 1

----333266034531943211
Content-Type: text/plain;
Content-Transfer-Encoding: base64

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------------------------END OF MESSAGE

 

[Diane Poremsky]

I have no idea what cases it, but yes, outlook can hang on some messages.
I'm somewhat surprised to hear mozilla hangs on them too though - OE doesn't
and it seems to be something with the transport in outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

 

[TZO Support]

Thanks for the message Diane,

The sample email copied in my thread above is what causes it, some
sort of malformed encoded message, or encoding that's not properly
"closed"

I hope some folks from Microsoft read this, this is a HUGE
productivity killer. I'd hate to see it to the point that the general
public starts getting these on a regular basis, talk about a DENIAL OF
SERVICE!

Any suggestions on the best way to get this info to Microsoft? I use
outlook 2003 due to its great rules and filtering, and it helps trash
most of the spam I get - I get over 4000 messages a day from several
mail accounts funneling into my main account.

I'll be trying Eudora and some other pop3 mail apps, but I hope
Microsoft fixes this. Maybe If I dont see any action in a few weeks,
I'll send a few of these emails to the outlook team, and see how they
like it just kidding, but this is something that must be fixed.
Imagine how many novice users can get slammed by this issue, they dont
know how to use telnet to delete messages without downloading, and
understanding the issue is way past most folks that are
non-technical...

Anyone from MS care to respond? Please?
As soon as I have upgraded from Outlook 2002, this started happening a
whole hell of a lot more..

-Eric

I have no idea what cases it, but yes, outlook can hang on some messages.
I'm somewhat surprised to hear mozilla hangs on them too though - OE doesn't
and it seems to be something with the transport in outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Has anyone else experienced this issue? I've gone as far as to
isolate it to a few spam messages that I get on a frequent basis. To
recap, Every few hours, sometimes every few days I get a spam message
that "kills" outlook.

Lets say there are 30 messages waiting on the POP3, and this spam
message maybe message 6 of 30 - and outlook simply stops getting
email from the server and stays at "outlook is synchronizing
folders..." and then finally times out with the server....

Since I have outlook check every 10 minutes, I get copies of message
the first five messages over and over and over....

I dont think this is a mail server issue, I've used a program called
Mailwasher (mailwasher.net)that "lists" the mail on the POP3 server,
so I can go up and delete message 6, exit out, start outlook and
bingo, mail starts flowing again! I can also use my webmail to do a
remote pop and that sucks down the messages just fine (using Tucows
webmail)...So dont think its the server, it seems to be Outlook
2003....

So, to make a long story short, seems like there could be a problem
with Outlook and some other POP3 mail programs - such as Mozilla
(Netscape) - that too has these issues with the same messages...

Below is a sample of one of the messages that I have gotten. Seems to
be a commonality with Base64 encoding or some type of malformed
email...

Anyone else had these issues? Anyone from Microsoft or any MVP care
to reply and prove me right or wrong? This problem has been a huge
issue with productivity on my end. Fyi, our mail server is a custom
server, not exchange or anything other known server, custom written
for us by us.

-Eric
(e-mail address removed)

--------------------- Sample email causing issues with my Outlook
2003-------

Received: from 168.243.202.43 by mail.tzo.com
id 2004031420262446051 for (e-mail address removed);
Mon, 15 Mar 2004 01:26:24 GMT
Received: from 100.140.4.41 by 168.243.202.43; Sun, 14 Mar 2004
20:19:23 -0500
Message-ID: <[email protected]>
From: "Allan Munson" <[email protected]>
Reply-To: "Allan Munson" <[email protected]>
To: (e-mail address removed)
Cc: (e-mail address removed)
Subject: Someone is interested in you
Date: Sun, 14 Mar 2004 20:24:23 -0500
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="--333266034531943211"
X-IP: 108.160.0.2
X-Priority: 1

----333266034531943211
Content-Type: text/plain;
Content-Transfer-Encoding: base64

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------------------------END OF MESSAGE

 

[Diane Poremsky]

Use the Help, Contact us menu to report problems or bugs.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Thanks for the message Diane,

The sample email copied in my thread above is what causes it, some
sort of malformed encoded message, or encoding that's not properly
"closed"

I hope some folks from Microsoft read this, this is a HUGE
productivity killer. I'd hate to see it to the point that the general
public starts getting these on a regular basis, talk about a DENIAL OF
SERVICE!

Any suggestions on the best way to get this info to Microsoft? I use
outlook 2003 due to its great rules and filtering, and it helps trash
most of the spam I get - I get over 4000 messages a day from several
mail accounts funneling into my main account.

I'll be trying Eudora and some other pop3 mail apps, but I hope
Microsoft fixes this. Maybe If I dont see any action in a few weeks,
I'll send a few of these emails to the outlook team, and see how they
like it just kidding, but this is something that must be fixed.
Imagine how many novice users can get slammed by this issue, they dont
know how to use telnet to delete messages without downloading, and
understanding the issue is way past most folks that are
non-technical...

Anyone from MS care to respond? Please?
As soon as I have upgraded from Outlook 2002, this started happening a
whole hell of a lot more..

-Eric

I have no idea what cases it, but yes, outlook can hang on some messages.
I'm somewhat surprised to hear mozilla hangs on them too though - OE
doesn't
and it seems to be something with the transport in outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Has anyone else experienced this issue? I've gone as far as to
isolate it to a few spam messages that I get on a frequent basis. To
recap, Every few hours, sometimes every few days I get a spam message
that "kills" outlook.

Lets say there are 30 messages waiting on the POP3, and this spam
message maybe message 6 of 30 - and outlook simply stops getting
email from the server and stays at "outlook is synchronizing
folders..." and then finally times out with the server....

Since I have outlook check every 10 minutes, I get copies of message
the first five messages over and over and over....

I dont think this is a mail server issue, I've used a program called
Mailwasher (mailwasher.net)that "lists" the mail on the POP3 server,
so I can go up and delete message 6, exit out, start outlook and
bingo, mail starts flowing again! I can also use my webmail to do a
remote pop and that sucks down the messages just fine (using Tucows
webmail)...So dont think its the server, it seems to be Outlook
2003....

So, to make a long story short, seems like there could be a problem
with Outlook and some other POP3 mail programs - such as Mozilla
(Netscape) - that too has these issues with the same messages...

Below is a sample of one of the messages that I have gotten. Seems to
be a commonality with Base64 encoding or some type of malformed
email...

Anyone else had these issues? Anyone from Microsoft or any MVP care
to reply and prove me right or wrong? This problem has been a huge
issue with productivity on my end. Fyi, our mail server is a custom
server, not exchange or anything other known server, custom written
for us by us.

-Eric
(e-mail address removed)

--------------------- Sample email causing issues with my Outlook
2003-------

Received: from 168.243.202.43 by mail.tzo.com
id 2004031420262446051 for (e-mail address removed);
Mon, 15 Mar 2004 01:26:24 GMT
Received: from 100.140.4.41 by 168.243.202.43; Sun, 14 Mar 2004
20:19:23 -0500
Message-ID: <[email protected]>
From: "Allan Munson" <[email protected]>
Reply-To: "Allan Munson" <[email protected]>
To: (e-mail address removed)
Cc: (e-mail address removed)
Subject: Someone is interested in you
Date: Sun, 14 Mar 2004 20:24:23 -0500
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="--333266034531943211"
X-IP: 108.160.0.2
X-Priority: 1

----333266034531943211
Content-Type: text/plain;
Content-Transfer-Encoding: base64

QWR2ZW50dXJlIEF3YWl0cw0KDQpPbmUgb2YgeW91ciBmcmllbmRzIHNldCB5b3UgdXAgb24g
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------------------------END OF MESSAGE
--------------------------------------






Same problem here. Sometimes it works, sometimes it hangs during
receive.
Searching all over for answers, nothing yet. Sending the error report
10+
times a day. No fix yet.

Also, if you apply rules you can copy passages out of the email but
you
can't copy them into the rules window.

Outlook propellerheads at work, at usual. The MOST important MS
program
doesn't work!!!
Waste of time, using Outlook 2003, in my opinion.
FCS


Hi all,

Using Outlook 2003 on Windows XP
All updates are applied!

my PST file is only 65 MB

I repaired Office, I'm using a brand new machine, 1 GB RAM, very
fast
machine.

Just out of curosity I went to Intrenet access of my mail and it was
fine.

I open Outlook and it hangs on receiving email. There is two emails
from
family members that
also keep replicating in outlook when I first open it and Outlook
starts to
receive emails. Thats when it locks-up.

There is a outlook task icon on the bottom right
that when I put my mouse over it says "Microsoft Office is
Synchronizing
Folders". Outlook is totally locked up.

I have to close Outlook by clicking the red X in the top right
cornor.

Please help
Gerry

 

[TZO Support]

Update: I think this is a topic for Symantec, not the Outlook team.
In some more testing I discovered that it seems to point the finger at
the Symantec Antivirus 2004 pro, with email scanning.

I tested Eudora 6.1 today, and Mozilla and Outlook 2003 were all
hanging up. I disabled Norton Internet Security and the AV email
scanning, and the mail flowed just fine. I posted a ticket with
Symantec about this, so if anyone else is having this issue, and you
are using Norton AV with email scanning, I'd suggest trying to turn
off inbound email scanning and see if mail flows...I'll be asking for
a patch for this one if it turns out its definitely symantec...Thanks
for the help everyone

Thanks for the message Diane,

The sample email copied in my thread above is what causes it, some
sort of malformed encoded message, or encoding that's not properly
"closed"

I hope some folks from Microsoft read this, this is a HUGE
productivity killer. I'd hate to see it to the point that the general
public starts getting these on a regular basis, talk about a DENIAL OF
SERVICE!

Any suggestions on the best way to get this info to Microsoft? I use
outlook 2003 due to its great rules and filtering, and it helps trash
most of the spam I get - I get over 4000 messages a day from several
mail accounts funneling into my main account.

I'll be trying Eudora and some other pop3 mail apps, but I hope
Microsoft fixes this. Maybe If I dont see any action in a few weeks,
I'll send a few of these emails to the outlook team, and see how they
like it just kidding, but this is something that must be fixed.
Imagine how many novice users can get slammed by this issue, they dont
know how to use telnet to delete messages without downloading, and
understanding the issue is way past most folks that are
non-technical...

Anyone from MS care to respond? Please?
As soon as I have upgraded from Outlook 2002, this started happening a
whole hell of a lot more..

-Eric

I have no idea what cases it, but yes, outlook can hang on some messages.
I'm somewhat surprised to hear mozilla hangs on them too though - OE doesn't
and it seems to be something with the transport in outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Has anyone else experienced this issue? I've gone as far as to
isolate it to a few spam messages that I get on a frequent basis. To
recap, Every few hours, sometimes every few days I get a spam message
that "kills" outlook.

Lets say there are 30 messages waiting on the POP3, and this spam
message maybe message 6 of 30 - and outlook simply stops getting
email from the server and stays at "outlook is synchronizing
folders..." and then finally times out with the server....

Since I have outlook check every 10 minutes, I get copies of message
the first five messages over and over and over....

I dont think this is a mail server issue, I've used a program called
Mailwasher (mailwasher.net)that "lists" the mail on the POP3 server,
so I can go up and delete message 6, exit out, start outlook and
bingo, mail starts flowing again! I can also use my webmail to do a
remote pop and that sucks down the messages just fine (using Tucows
webmail)...So dont think its the server, it seems to be Outlook
2003....

So, to make a long story short, seems like there could be a problem
with Outlook and some other POP3 mail programs - such as Mozilla
(Netscape) - that too has these issues with the same messages...

Below is a sample of one of the messages that I have gotten. Seems to
be a commonality with Base64 encoding or some type of malformed
email...

Anyone else had these issues? Anyone from Microsoft or any MVP care
to reply and prove me right or wrong? This problem has been a huge
issue with productivity on my end. Fyi, our mail server is a custom
server, not exchange or anything other known server, custom written
for us by us.

-Eric
(e-mail address removed)

--------------------- Sample email causing issues with my Outlook
2003-------

Received: from 168.243.202.43 by mail.tzo.com
id 2004031420262446051 for (e-mail address removed);
Mon, 15 Mar 2004 01:26:24 GMT
Received: from 100.140.4.41 by 168.243.202.43; Sun, 14 Mar 2004
20:19:23 -0500
Message-ID: <[email protected]>
From: "Allan Munson" <[email protected]>
Reply-To: "Allan Munson" <[email protected]>
To: (e-mail address removed)
Cc: (e-mail address removed)
Subject: Someone is interested in you
Date: Sun, 14 Mar 2004 20:24:23 -0500
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="--333266034531943211"
X-IP: 108.160.0.2
X-Priority: 1

----333266034531943211
Content-Type: text/plain;
Content-Transfer-Encoding: base64

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Cg0KDQoNCg0KQ2FybmVnaWUgU3VuLCBMVEQNCjIxMzVBIGRlcyBMYXVyZW50aWRlcyBCbHZk
LCBTdWl0ZSAxMDA1Nw0KTGF2YWwgUUMgSDdNIDRNMg0KQ2FuYWRhDQoNCmFnZ3Jlc3NvciBw
ZW5pcyB3YXJwbGFuZSBpbmZsdWVudGlhbCBtaW51ZXQgc3RhaXJ3ZWxsIGJlcnRoIHJ1cHR1
cmUgd2FsbGFieSB0ZXJzZSBzdHVkaW8gZmFpcmNoaWxkIGxhY2thZGFpc2ljIHNpbXBseSBz
aGFiYnkgbW90aGVyIGR1YmxpbiBzY2hvb2x0ZWFjaGVyIHNjaGl6b2lkIGJlY2xvdWQgdGhh
dCBvY2NsdWRlIGNvbWV0aCBkZXByZWNhdGUgYWN0dWF0ZSBhdXRvbWF0b24gYXVzdHJhbGlz
IHNjYW1wIGludGVycnVwdGlvbiByaW5nc2lkZSBiZXRzeSByZWNlc3NpdmUgY2VyYmVydXMg
c2hlcHBhcmQgY29tcGVsIGRhbXNlbCBjbGFwIHN0cnVnZ2xlIA==

------------------------END OF MESSAGE
--------------------------------------






Same problem here. Sometimes it works, sometimes it hangs during receive.
Searching all over for answers, nothing yet. Sending the error report 10+
times a day. No fix yet.

Also, if you apply rules you can copy passages out of the email but you
can't copy them into the rules window.

Outlook propellerheads at work, at usual. The MOST important MS program
doesn't work!!!
Waste of time, using Outlook 2003, in my opinion.
FCS


Hi all,

Using Outlook 2003 on Windows XP
All updates are applied!

my PST file is only 65 MB

I repaired Office, I'm using a brand new machine, 1 GB RAM, very fast
machine.

Just out of curosity I went to Intrenet access of my mail and it was
fine.

I open Outlook and it hangs on receiving email. There is two emails
from
family members that
also keep replicating in outlook when I first open it and Outlook
starts to
receive emails. Thats when it locks-up.

There is a outlook task icon on the bottom right
that when I put my mouse over it says "Microsoft Office is
Synchronizing
Folders". Outlook is totally locked up.

I have to close Outlook by clicking the red X in the top right cornor.

Please help
Gerry

 

[Gerry Viator]

I'm still having the same problem with McAfee 7 Enterprise

Thanks
Gerry

Update: I think this is a topic for Symantec, not the Outlook team.
In some more testing I discovered that it seems to point the finger at
the Symantec Antivirus 2004 pro, with email scanning.

I tested Eudora 6.1 today, and Mozilla and Outlook 2003 were all
hanging up. I disabled Norton Internet Security and the AV email
scanning, and the mail flowed just fine. I posted a ticket with
Symantec about this, so if anyone else is having this issue, and you
are using Norton AV with email scanning, I'd suggest trying to turn
off inbound email scanning and see if mail flows...I'll be asking for
a patch for this one if it turns out its definitely symantec...Thanks
for the help everyone




(e-mail address removed) (TZO Support) wrote in message

Thanks for the message Diane,

The sample email copied in my thread above is what causes it, some
sort of malformed encoded message, or encoding that's not properly
"closed"

I hope some folks from Microsoft read this, this is a HUGE
productivity killer. I'd hate to see it to the point that the general
public starts getting these on a regular basis, talk about a DENIAL OF
SERVICE!

Any suggestions on the best way to get this info to Microsoft? I use
outlook 2003 due to its great rules and filtering, and it helps trash
most of the spam I get - I get over 4000 messages a day from several
mail accounts funneling into my main account.

I'll be trying Eudora and some other pop3 mail apps, but I hope
Microsoft fixes this. Maybe If I dont see any action in a few weeks,
I'll send a few of these emails to the outlook team, and see how they
like it just kidding, but this is something that must be fixed.
Imagine how many novice users can get slammed by this issue, they dont
know how to use telnet to delete messages without downloading, and
understanding the issue is way past most folks that are
non-technical...

Anyone from MS care to respond? Please?
As soon as I have upgraded from Outlook 2002, this started happening a
whole hell of a lot more..

-Eric

"Diane Poremsky" <[email protected]> wrote in message

I have no idea what cases it, but yes, outlook can hang on some messages.
I'm somewhat surprised to hear mozilla hangs on them too though - OE doesn't
and it seems to be something with the transport in outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Has anyone else experienced this issue? I've gone as far as to
isolate it to a few spam messages that I get on a frequent basis. To
recap, Every few hours, sometimes every few days I get a spam message
that "kills" outlook.

Lets say there are 30 messages waiting on the POP3, and this spam
message maybe message 6 of 30 - and outlook simply stops getting
email from the server and stays at "outlook is synchronizing
folders..." and then finally times out with the server....

Since I have outlook check every 10 minutes, I get copies of message
the first five messages over and over and over....

I dont think this is a mail server issue, I've used a program called
Mailwasher (mailwasher.net)that "lists" the mail on the POP3 server,
so I can go up and delete message 6, exit out, start outlook and
bingo, mail starts flowing again! I can also use my webmail to do a
remote pop and that sucks down the messages just fine (using Tucows
webmail)...So dont think its the server, it seems to be Outlook
2003....

So, to make a long story short, seems like there could be a problem
with Outlook and some other POP3 mail programs - such as Mozilla
(Netscape) - that too has these issues with the same messages...

Below is a sample of one of the messages that I have gotten. Seems to
be a commonality with Base64 encoding or some type of malformed
email...

Anyone else had these issues? Anyone from Microsoft or any MVP care
to reply and prove me right or wrong? This problem has been a huge
issue with productivity on my end. Fyi, our mail server is a custom
server, not exchange or anything other known server, custom written
for us by us.

-Eric
(e-mail address removed)

--------------------- Sample email causing issues with my Outlook
2003-------

Received: from 168.243.202.43 by mail.tzo.com
id 2004031420262446051 for (e-mail address removed);
Mon, 15 Mar 2004 01:26:24 GMT
Received: from 100.140.4.41 by 168.243.202.43; Sun, 14 Mar 2004
20:19:23 -0500
Message-ID: <[email protected]>
From: "Allan Munson" <[email protected]>
Reply-To: "Allan Munson" <[email protected]>
To: (e-mail address removed)
Cc: (e-mail address removed)
Subject: Someone is interested in you
Date: Sun, 14 Mar 2004 20:24:23 -0500
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="--333266034531943211"
X-IP: 108.160.0.2
X-Priority: 1

----333266034531943211
Content-Type: text/plain;
Content-Transfer-Encoding: base64
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------------------------END OF MESSAGE
--------------------------------------






Same problem here. Sometimes it works, sometimes it hangs during receive.
Searching all over for answers, nothing yet. Sending the error report 10+
times a day. No fix yet.

Also, if you apply rules you can copy passages out of the email but you
can't copy them into the rules window.

Outlook propellerheads at work, at usual. The MOST important MS program
doesn't work!!!
Waste of time, using Outlook 2003, in my opinion.
FCS


Hi all,

Using Outlook 2003 on Windows XP
All updates are applied!

my PST file is only 65 MB

I repaired Office, I'm using a brand new machine, 1 GB RAM, very fast
machine.

Just out of curosity I went to Intrenet access of my mail and it was
fine.

I open Outlook and it hangs on receiving email. There is two emails
from
family members that
also keep replicating in outlook when I first open it and Outlook
starts to
receive emails. Thats when it locks-up.

There is a outlook task icon on the bottom right
that when I put my mouse over it says "Microsoft Office is
Synchronizing
Folders". Outlook is totally locked up.

I have to close Outlook by clicking the red X in the top right cornor.

Please help
Gerry

 

[Guest]

Hi all,

I got the same errors i.e. Outlook 2003 hangs when trying
to receive malformed emails from pop mail accounts.

I solved it by removing my rules for all the mails that
were causing outlook to hang, and they are all downloaded,
I run the rules on my inbox after I download them or I
manually move them.

Note: I imported rules from a previous version of Outlook,
Outlook 2002, maybe there is incompatability here, as I
created the new type of pst file when importing the mail
into.
Check if you have done this too.

It seems that the rules engine is getting confused with
the mails, it is a workaround not the best but at least I
can get my mail down now!

Hope this helps,

Gerry

-----Original Message-----
I'm still having the same problem with McAfee 7 Enterprise

Thanks
Gerry

Update: I think this is a topic for Symantec, not the Outlook team.
In some more testing I discovered that it seems to point the finger at
the Symantec Antivirus 2004 pro, with email scanning.

I tested Eudora 6.1 today, and Mozilla and Outlook 2003 were all
hanging up. I disabled Norton Internet Security and the AV email
scanning, and the mail flowed just fine. I posted a ticket with
Symantec about this, so if anyone else is having this issue, and you
are using Norton AV with email scanning, I'd suggest trying to turn
off inbound email scanning and see if mail flows...I'll be asking for
a patch for this one if it turns out its definitely symantec...Thanks
for the help everyone




(e-mail address removed) (TZO Support) wrote in message

hang on some
messages. them too though - OE
doesn't

and it seems to be something with the transport in outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com


Has anyone else experienced this issue? I've gone as far as to
isolate it to a few spam messages that I get on a

frequent basis.
To I get a spam
message have gotten. Seems
to

QWR2ZW50dXJlIEF3YWl0cw0KDQpPbmUgb2YgeW91ciBmcmllbmRzIHNldC B5b3UgdXAgb24g
YSBCbGluZCBEYXRlIHdpdGggYW5vdGhlciBmcmllbmQuDQpBY2NlcHQgdG hlIGludml0YXRp
b246DQpodHRwOi8vaG90dGllc2dhbG9yZS5jb20vY29uZmlybS8/b2M9NT MwOQ0KDQpBT0wg
dXNlcnMgPEENCkhSRUY9Imh0dHA6Ly9ob3R0aWVzZ2Fsb3JlLmNvbS9jb2 5maXJtLz9vYz01
MzA5Ij5SaWdodA0KaGVyZTwvQT4NCg0KDQpUaGUgRlJFRSBkYXRpbmcgd2 ViIHNpdGUNCkNS
RUFURUQgQlkgV09NRU4NCg0KDQpDbGljayBoZXJlIGlmIHlvdSBkbyBub3 Qgd2lzaCB0byBi
ZSBpbnZpdGVkIGFnYWluOg0KaHR0cDovL2hvdHRpZXNnYWxvcmUuY29tL3 JlbW92ZS8wDQoN
Cg0KDQoNCg0KQ2FybmVnaWUgU3VuLCBMVEQNCjIxMzVBIGRlcyBMYXVyZW 50aWRlcyBCbHZk
LCBTdWl0ZSAxMDA1Nw0KTGF2YWwgUUMgSDdNIDRNMg0KQ2FuYWRhDQoNCm FnZ3Jlc3NvciBw
ZW5pcyB3YXJwbGFuZSBpbmZsdWVudGlhbCBtaW51ZXQgc3RhaXJ3ZWxsIG JlcnRoIHJ1cHR1
cmUgd2FsbGFieSB0ZXJzZSBzdHVkaW8gZmFpcmNoaWxkIGxhY2thZGFpc2 ljIHNpbXBseSBz
aGFiYnkgbW90aGVyIGR1YmxpbiBzY2hvb2x0ZWFjaGVyIHNjaGl6b2lkIG JlY2xvdWQgdGhh
dCBvY2NsdWRlIGNvbWV0aCBkZXByZWNhdGUgYWN0dWF0ZSBhdXRvbWF0b2 4gYXVzdHJhbGlz
IHNjYW1wIGludGVycnVwdGlvbiByaW5nc2lkZSBiZXRzeSByZWNlc3Npdm UgY2VyYmVydXMg

it hangs during
receive. Sending the error
report 10+ out of the email but
you MOST important MS
program machine, 1 GB RAM, very
fast of my mail and it
was email. There is two
emails in the top right
cornor.

.

 

[Guest]

For me (and note Diane's example) the problem, I think, lies with the transfere coding of base64. The problem of hanging occurs whenever this type of email has a large photo in the message(hence the code that is shown in the content of Diane's message beyond the headers, the large box of letters). One must go to another email outlet and delete this type of email because it will not download and it locks up Outlook (2003 in my case). I am now being bombarded with spam campaigns at my site of about 600 plus each day and if a spam has base64 somewhere in the mix, it creates more time needed to reboot and then go to another online email server to delete the message with base64 before downloading into Outlook. Does MS know about this?

Bob

 

[Brian Tillman]

For me (and note Diane's example) the problem, I think, lies with the
transfere coding of base64.

I disagree. Outlook can decode BASE64.

 

[Guest]

Well, you can disagree all you want, but the fact is, base64, when it has a large photo, is always 100% the common factor whenever my emails lock up. It does not matter what spammer sent the message, or content, they always lock-up. The only base64 that doesn't are the ones that do not have photos. This has been my experience and also my host providers experience in having to deal with this problem for me. They would have to delete the email. I no longer let them know because I realized I can get the mail on the web and delete it myself. Twice today already. The problem is, once Outlook receives it, it stalls and usually I must reboot the computer at that point, because when I close Outlook, it will not reopen. I'm glad you are not having the problem with base64
Bob

 

[Guest]

Here is a base64 that locked in Outlook 2003 and had to be manually deleted from my webmail, then the rest of the spam came through. Perhaps someone could see another problem that might be happening? All base 64 with photos will lock up.

From: "Wallace Robison" <[email protected]> [ Save address ]
To:
Subject: Re:Cc:70% off valíum,xãnax, and all meds
Date: Thu, 08 Apr 2004 07:05:18 +0400
Return-Path: <[email protected]
Received: from c-24-19-223-102.client.comcast.net (c-24-19-223-102.client.comcast.net [24.19.223.102]
by quasar.skyport.net (8.8.8/8.8.8) with SMTP id WAA2498
for Wed, 7 Apr 2004 22:12:30 -040
X-Message-Info: VYAX+ruk1+vk+XEW+2/19384302025
Received: from (e-mail address removed) ([email protected] [197.53.204.121]
by msn.com (8.12.10/8.12.9) with ESMTP id mg4QEW06
for Wed, 07 Apr 2004 21:06:18 -0600 (EST
(envelope-from (e-mail address removed)
Message-ID: <793189274.35574@[email protected]
Reply-To: "Wallace Robison" <[email protected]
From: "Wallace Robison" <[email protected]
To:
Subject: Re:Cc:70% off valíum,xãnax, and all med
Date: Thu, 08 Apr 2004 07:05:18 +040
MIME-Version: 1.0 (produced by repertorycongruent 8.1
Content-Type: multipart/alternative
boundary="--79172372926757812600
Status: R

----7917237292675781260
Content-Type: text/html
charset="iso-7455-2
Content-Transfer-Encoding: base6
Content-Description: dinosaur kalmia 2

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----79172372926757812600-