MS Office 97 Professional Edition Word Problem


P

Paul

I have had MS Office 97 Professional Edition installed on my current pc
(which has a Vista OS) for the last 9 months. However, I can no longer print
Word documents. I have tested my printer and that still prints ok on any
other type of document. I can also still print Word docs from Office 97 on my
old pc (ME OS), so I'm sure the original install disk is not damaged.

I have therefore tried to uninstall and reinstall MS Office 97, but when
trying to do this using my original disk and CD code; it does not let me get
into the menu that normally allows you select which Office programs you want
to deinstall/reinstall.

Instead it prompts you to install the whole office suite again. So I tried
to installing the whole suite to see if this would work, but at the end of
the installation it comes up with the following message.

Setup parse error in initialize pass object ID 11005 RegoleAu CAH:
oledlregisterserver call failed.

The only thing I have done recently that may/may not have caused this was to
delete all files in the termporary folder within Windows.

I'm really stuck with this and would very much appreciate any help that
someone out there could give me. I'm not that technically minded though so I
need all the help I can get.

Many thanks,
 
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A

Andre Da Costa[ActiveWin]

Microsoft Office 97 is not a certified to run on Windows Vista, I suggest
you upgrade to a later version of Office such as version 2003 or 2007.
 
P

Paul

Thank you for your reply. Please can you tell me how I can uninstall Office
97, as I have tried using the bulit in disk program to do this but wit no
success as detailed in my initial Thread below.

Thanks,
 
P

Paul

Thanks for your reply. Please can you tell me how I can deintall Office 97 as
I have tried to do this using the bulit in disk facility but it doesn't work
as detailed in my original thread below.

Thanks,
 
A

Andre Da Costa[ActiveWin]

Can you restart Safe Mode and attempt to uninstall it from there? If not,
try re-running Microsoft Office setup and you should be given the option to
uninstall.

If none of that works, just upgrade over it when you purchase a new version
of Microsoft Office 97.
 
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A

Andrew Murray

Have you tried from Add/Remove programs or equivalent?..... if you run the
installer from the CD it should give you the option to Uninstall.
 

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