Hi Kathleen;
Provided your system meets the requirements check as laid out by Randy Knobloch
you might try this:
From: "=?Utf-8?B?QmlsbCBTYW5kZXJzb24=?=" <
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Subject: Re: Windows AntiSpyware Setup Assistant continues to showup
Date: Wed, 5 Oct 2005 11:34:35 -0700
Here's what has worked for most folks:
1) uninstall Microsoft Antispyware
2) delete \program files\microsoft antispyware and all subfolders. You will
lose access to any quarantined items, and all history and customized settings.
3) reinstall Microsoft Antispyware
Give that a try--I think it'll fix this for you
To which I'd add run CCleaner cleanup as step 2.1 in the above proceedure:
Ccleaner -
http://www.ccleaner.com