Moving from XP to Vista - .pst not compatible

[Bob H from the UK]

I have just bought a new laptop with Vista. I have installed Outlook 2003 and
transferred my .pst files over. I have created a new profile and pointed it
to my transferred, old files. I am now getting a message saying the .pst file
is not compataible with this version of the Personal Folders information
service. If you can advise, I'd be grateful.

 

[DL]

The old format pst, used in versions prior to 2003 is compatible.

How did you create the pst's?
Where are they located, now?
If they are on cd you have to move them to HD, in Vista the Documents folder
is probably best, then in explorer remove the read only attribute.

 

[Bob H from the UK]

Thanks for this advice. The files were copied over via an external hard
drive, so still not sure

 

[Josh]

I am having the same issue. I've imported the file to a shared network drive
and then onto the Vista PC's hard drive and i've tried copying it over with a
thumb drive. I get "unable to open your default email folders. Your
outlook.pst is not compatible with the version of the Personal folders
information service.

I created the PST using an export from the older XP maching and I've tried
importing the file in, I've tried just pasting over the defaul pst file and
neither is working. If i try to add another location for outlook to search, I
get a runtime DLL error and it shuts down the process.

I'm moving from Office 2003 XP to Office 2003 on the Vista Machine. The
files are not read only and they are located on the Vista PC's hard drive. Is
there anything else I can try to move these?!? I moved the file to another XP
machine to make sure the file wasn't corrupt and it moved it with no issue.

Please Help!

 

[DL]

You copy the old pst from origonal PC, whilst outlook is closed. - Not
export
Then locate that pst in a suitable location on the new PC, eg your
Documents folder. - do not overwrite any existing pst
Then within outlook, File>Open>Data File ......browse to the location - Dont
Import
If the File>Open proccess produces an err, then you need to repair your
installation of Outlook first.

Locating the pst in the default outlook location for Vista can cause issues
with the Vista file protection process, that may well be your problem.