Mouse then Keyboard stopped working


J

Jasper8

Hi,

My 5 yr old eMachines T2341 with XP Home (fully updated), was runnlng fine
until I installed Norton 360's "Add-On Pack", after which my PS2 Mouse
Stopped working.

I tried an USB Mouse and that worked fine. I figured the "Add-On Pack"
caused the problem and I could fix it later. A few days passed and my PS2
Keyboard stopped working. I don't have any other Keyboards, so I'm using the
on screen version.

I Uninstalled the "Add-On Pack" but the Mouse and Keyboard problems
remained. I tried reverting to an earlier restore point but Windows gave an
"unable to restore" message on all attempts.

Now I'm in a bind, I can't ckeck the BIOS settings without a keyboard and I
don't have an ERD (MS won't allow it), the eMachines came with a recovery CD
(reformat/reinstall only) no setup CD.

The reformat/reinstall takes several days on my dialup ISP, so that is a
last resort.

Any Ideas?
 
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P

Pegasus \(MVP\)

Jasper8 said:
Hi,

My 5 yr old eMachines T2341 with XP Home (fully updated), was runnlng fine
until I installed Norton 360's "Add-On Pack", after which my PS2 Mouse
Stopped working.

I tried an USB Mouse and that worked fine. I figured the "Add-On Pack"
caused the problem and I could fix it later. A few days passed and my PS2
Keyboard stopped working. I don't have any other Keyboards, so I'm using
the
on screen version.

I Uninstalled the "Add-On Pack" but the Mouse and Keyboard problems
remained. I tried reverting to an earlier restore point but Windows gave
an
"unable to restore" message on all attempts.

Now I'm in a bind, I can't ckeck the BIOS settings without a keyboard and
I
don't have an ERD (MS won't allow it), the eMachines came with a recovery
CD
(reformat/reinstall only) no setup CD.

The reformat/reinstall takes several days on my dialup ISP, so that is a
last resort.

Any Ideas?

If you can't check the BIOS settings without a keyboard then you have a
hardware problem - after all there is no Windows when you're in the BIOS!
Try another PS/2 keyboard. If this does not work, repost in a hardware
newsgroup.
 
J

Jasper8

Pegasus,

The only way I know how to check/change the BIOS is by pressing the (F8?)
during booting, I can't do this without a functioning keyboard.
 
P

Pegasus \(MVP\)

Jasper8 said:
Pegasus,

The only way I know how to check/change the BIOS is by pressing the (F8?)
during booting, I can't do this without a functioning keyboard.

Exactly. This is why you need a different keyboard and why you need to
discuss your problem in a hardware newsgroup. It has nothing to do with
Windows!
 
E

Elmo

Jasper8 said:
Pegasus,

The only way I know how to check/change the BIOS is by pressing the (F8?)
during booting, I can't do this without a functioning keyboard.

No, F8 gets you the boot menu. Another key gets you into the BIOS
Setup, possibly the Delete, F1 or F10 key. You need to press this key
early in the Boot sequence, about the time you have a black/white screen
and it says" Press Del key to enter setup" on the lower right of the
screen. (for example)
 
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O

olfart

Elmo said:
No, F8 gets you the boot menu. Another key gets you into the BIOS
Setup, possibly the Delete, F1 or F10 key. You need to press this key
early in the Boot sequence, about the time you have a black/white screen
and it says" Press Del key to enter setup" on the lower right of the
screen. (for example)

on eMachines it's usually
F2 BIOS
F10 Boot Menu

but....without a functioning keyboard he's screwed anyway
 
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