MOSA Help

[Guest]

I have this installed but can not tick it in COM Add-Ins and therefore no
toolbars show. I have reinstalled the product, no change.
ANy suggestions please?

 

[Ken Slovak - [MVP - Outlook]]

See if it was disabled. Select Help, About Microsoft Outlook, Disabled Items
button. If listed there highlight it and click Enable. Exit and restart
Outlook.

 

[Guest]

Thank you!

See if it was disabled. Select Help, About Microsoft Outlook, Disabled Items
button. If listed there highlight it and click Enable. Exit and restart
Outlook.

 

[maui]

I installed it at Outlook 2003 and 2007. I have got the same problem but
there are no inactiv or disabled add-ins.

Any ideas?

 

[Ken Slovak - [MVP - Outlook]]

You said you can't check it in the COM add-ins dialog, does it show up there
at all? What happens if you check it if it is there? Does it show any
errors?

 

[maui]

There is nothing in Outlook whats about the add-in. The installation ends
with no error or something but when i start outlook, there is nothing at all
what looks like an sms add-in. Thats my problem.... :/

 

[Ken Slovak - [MVP - Outlook]]

I have no idea then. You might contact support for that addin, that's about
all I can think of.