modem question 2 parts

[Matt]

1st part- When windows xp comes up when turning on the
computer, a message saying the modem is too old of a
version. How do I get this to stop coming up, or where
can I get the update?

2nd part- The modem I have came with modem on hold
software. This worked fine on Windows 98, but was erased
when I upgraded to XP. I've downloaded a few other caller
id programs, but they won't work, and the phone just
rings and rings without any id coming up. Who do I get
these to work?

 

[Jim Macklin]

It would be useful if you would tell us what make and model
of modem you have.


| 1st part- When windows xp comes up when turning on the
| computer, a message saying the modem is too old of a
| version. How do I get this to stop coming up, or where
| can I get the update?
|
| 2nd part- The modem I have came with modem on hold
| software. This worked fine on Windows 98, but was erased
| when I upgraded to XP. I've downloaded a few other caller
| id programs, but they won't work, and the phone just
| rings and rings without any id coming up. Who do I get
| these to work?

 

[Yves Leclerc]

The modem needs to have XP drivers correctly installed. With correct
drivers installed, them you should not get the message (part 1) and the
"on-hold" feature (part 2) should work correctly. If you are using the
default XP generic drivers for your modem, then the two problems you have
may continue.

Y.