Then you may have a corrupted outcmd.dat file (the file that holds toolbar
and menu customizations). Try renaming your outcmd.dat file to outcmd.old
while Outlook is closed. Outlook will rebuild the default toolbars the next
time you open it. If you decide to make any changes to the new toolbars or
menu bar, make sure to make a backup of the new outcmd.dat file that will be
generated, so you can restore it if you ever run into the same problem
again.
Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.
--
Jocelyn Fiorello
MVP - Outlook
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