"Missing program files"

K

Ken R.

I had Windows 98 installed on my Compaq computer from
new. I upgraded to Windows 2000 about 6 months ago.
Using Norton WinDoctor, I am having a "Medium" severity
problem.
"Details - Missing Program Files" show
Missing File: "C:\WINNT\System32\MAPISRVR.EXE"
"C:\WINNT\System32\MAPISRVR.EXE" cannot access a
necessary file, "gapi32.dll."

How can I correct this issue?

Thanks,

Ken
 
D

Daniel Chang [MSFT]

320550 Error Message: <Systemroot>\System32\Mapisrvr.exe Cannot Access a
http://support.microsoft.com/?id=320550

This behavior may occur when you use Norton WinDoctor, and WinDoctor cannot
locate the Gapi32.dll file in the

<Systemroot>\System32 folder.





This is a known issue with Norton WinDoctor. It has been reported to occur
with Norton Utilities 2002 v6.0 (of which Norton WinDoctor is a feature),
and with Norton SystemWorks 2002 (of which Norton Utilities is a component
product).





For more information, visit the following Symantec Corporation Web site:





http://service4.symantec.com/SUPPORT/nunt.nsf/ca9f46bcffa4bc3285256aa300

52353c/7607b31f7355c0e2882569c4004da492?OpenDocument:

http://service4.symantec.com/SUPPORT/nunt.nsf/ca9f46bcffa4bc3285256aa300

52353c/ 7607b31f7355c0e2882569c4004da492?OpenDocument




--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
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