missing files

[bob spencer]

I have a friend who's pc, after a recent crash, is
missing some files. Here's the message she gets when
she runs Norton SystemWorks: "Missing file: C:\
Windows\System32\MAPISERVR.EXE"
"Windows cannot access a necessary file: gapi32.dll"

The woman is running WindowsXP home on a Compaq Presario
laptop. 256 megs ram. I'm not sure of other pc info.

Thanks for any help you can give.

bob

 

[Guest]

I recommend purchasing a copy of windows XP home upgrade version and placing the cd into the cdrom drive. when setup starts, hit F8 to continue. When asked to install from scratch or repair current installation, choose repair. If you did not put an admin password just select the partition and hit enter. Do not worry, installed programs and data are safe in this operation. After about 10 minutes, you will be asked to enter the key and prep the laptop for use. Bingo! You will be up and running with a fresh kerne

 

[bob spencer]

Thanks. There must be a simpler, less expensive
way. This problem happened to me some time ago
and there was a download available that fixed the
problem.

-----Original Message-----
I recommend purchasing a copy of windows XP home upgrade

version and placing the cd into the cdrom drive. when
setup starts, hit F8 to continue. When asked to install
from scratch or repair current installation, choose
repair. If you did not put an admin password just select
the partition and hit enter. Do not worry, installed
programs and data are safe in this operation. After
about 10 minutes, you will be asked to enter the key and
prep the laptop for use. Bingo! You will be up and
running with a fresh kernel

 

[Kelly]

Hi Bob,

Common error message from Norton. More information:

Error Message: <Systemroot>\System32\Mapisrvr.exe Cannot Access a Necessary
File, "Gapi32.dll"
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q320550

 

[Kelly]

Geez!