S
seamstress
i have windows xp, hp pavilon 553x, hp psc 2110 all-in-one printer,
scanner, copier.
i am missing an address bar on internet explorer tool bar and also one on
the desktop tool bar . seems like they both vanished at the same time, about
3 months ago. i can't think of any changes I have made to my computer except
downloading Adware and Spybot and using the paid versions of both about 1
month ago.
i have a paid for smart exlplorer and it does have an address bar. I have
had this for nearly a year. I have to use it to go anywhere online.
I have been online with hp techs for two days each time about 2 hrs sessions
and they cannot fix this.
here is what they have had to try.
download XP_Toolbar fix , which did not work.
Next typed C:\windows\inf
found the IE file and re-installed, restarted computer
again No address bar
day two.
she had me try the XP_toolbar fix, didn't work.
then she had me do a registry backup then
go to regedit, hkey_current-user folder, software, microsoft, Internet
Explorer, toolbar, of the 3 sub keys Explorer, ShellBrowser and webbrowser,
shellbrowser had and entry for ItBarLayout and I deleted that and restarted
machine. she felt that the deleted value would automatically restore any
missing bars in Internet Explorer.
I have norton antivirus, adware and spybot. run norton twice a week, adware
and spybot every two day.they are all updated.
plus I have a Virus blocker with my Server that catches it before it gets to
my email.
I have done sfc /purgecache and sfc /scannow.
address Bar is checked in the view option in IE.
i have done scans for Sasser and MS Blast worms and system is clean.
please direct me to the correct newsgroup if no one can help me here. I'm a
newbie to newsgroups.
thanks
betty
scanner, copier.
i am missing an address bar on internet explorer tool bar and also one on
the desktop tool bar . seems like they both vanished at the same time, about
3 months ago. i can't think of any changes I have made to my computer except
downloading Adware and Spybot and using the paid versions of both about 1
month ago.
i have a paid for smart exlplorer and it does have an address bar. I have
had this for nearly a year. I have to use it to go anywhere online.
I have been online with hp techs for two days each time about 2 hrs sessions
and they cannot fix this.
here is what they have had to try.
download XP_Toolbar fix , which did not work.
Next typed C:\windows\inf
found the IE file and re-installed, restarted computer
again No address bar
day two.
she had me try the XP_toolbar fix, didn't work.
then she had me do a registry backup then
go to regedit, hkey_current-user folder, software, microsoft, Internet
Explorer, toolbar, of the 3 sub keys Explorer, ShellBrowser and webbrowser,
shellbrowser had and entry for ItBarLayout and I deleted that and restarted
machine. she felt that the deleted value would automatically restore any
missing bars in Internet Explorer.
I have norton antivirus, adware and spybot. run norton twice a week, adware
and spybot every two day.they are all updated.
plus I have a Virus blocker with my Server that catches it before it gets to
my email.
I have done sfc /purgecache and sfc /scannow.
address Bar is checked in the view option in IE.
i have done scans for Sasser and MS Blast worms and system is clean.
please direct me to the correct newsgroup if no one can help me here. I'm a
newbie to newsgroups.
thanks
betty