Microsoft Wireless Opti Mouse 4000 Not Working

[ericx]

I have a gateway 1450 solo laptop. I recently had a external hard drive
installed with a usb card installed. My wireless mouse was working before
this installation, but after that, all i get is a PS/2 mouse install when i
install the wireless mouse. I have unistalled the software, followed all the
manufacturers fixes, but still the mouse will not work anymore. I have also
tried different USB ports and still no luck. My Batteries are all new.

Anyone have this problem? I am running windows xp.

 

[R. McCarty]

"With a USB Card Installed ?" - A PC Card type USB 2.0 card ? Are
you plugging the Wireless mouse receiver into the built-in USB socket
or one of the expansion card sockets ?
It's hard to follow your description of a PS/2 mouse install, is that what
the New Hardware wizard indicates when it runs ? If so it is likely the
touchpad that is being detected not the wireless receiver.

 

[ericx]

I have plugged the wireless mouse into both the USB card and into the USB
port into the back of the laptop. When i get the "New Hardware found", it
shows the Opti Mouse, and it installs the drivers, but when i go into the
device manager, it only shows the PS/2 mouse, not the wireless mouse. I have
the opti mouse icon on my desktop. but that only comes up with the PS/2
mouse. For some reason, i cant get the mouse drivers for the wireless mouse
into the "New hardware" or the device manager. Im kinda new at this, so
please bear with me. I use the disc that came with the mouse. This was
working before i had the USB card installed, now nothing.