Best Buy and my Laptop

[ericx]

I recently had a 2 port usb 2.0 card bus adaptor installed on my computer. I
am running xp. Since the installation, i have been unable to use my wireless
mouse, my webcam, my mp3 player, and my touchpad mouse keeps freezing up on
me. Even though i have the software and drivers installed for all these
devices on my laptop, when i plug them into the card, they dont seem to be
recognized by my laptop anymore. The only thing the card will recognize is
the external hard drive i had installed for storage. I do have a power
adaptor hooked up to the card since i was told by best buy that the external
hard drive pulled to much juice from my laptop. (i have an older 1450 gateway
solo)

Can anyone give me some fixes so i can start enjoying some of my devices again

 

[Malke]

I recently had a 2 port usb 2.0 card bus adaptor installed on my computer.
I
am running xp. Since the installation, i have been unable to use my
wireless mouse, my webcam, my mp3 player, and my touchpad mouse keeps
freezing up on me. Even though i have the software and drivers installed
for all these devices on my laptop, when i plug them into the card, they
dont seem to be recognized by my laptop anymore. The only thing the card
will recognize is the external hard drive i had installed for storage. I
do have a power adaptor hooked up to the card since i was told by best buy
that the external hard drive pulled to much juice from my laptop. (i have
an older 1450 gateway solo)

Can anyone give me some fixes so i can start enjoying some of my devices
again

Your first mistake was taking your computer to Best Buy. Take a look at all
the Best Buy stories at www.consumerist.com.

Your second mistake is not taking your computer back to Best Buy and
insisting that they fix their screw-up. They broke your computer and now
you want them to make it right. This isn't something you can do yourself
nor should you.

Malke

 

[Elmo]

I recently had a 2 port usb 2.0 card bus adapter installed on my computer. I
am running XP. Since the installation, I have been unable to use my wireless
mouse, my webcam, my mp3 player, and my touchpad mouse keeps freezing up on
me. Even though I have the software and drivers installed for all these
devices on my laptop, when I plug them into the card, they don't seem to be
recognized by my laptop anymore. The only thing the card will recognize is
the external hard drive I had installed for storage. I do have a power
adapter hooked up to the card since I was told by best buy that the external
hard drive pulled to much juice from my laptop. (I have an older 1450 Gateway
Solo.)

Can anyone give me some fixes so I can start enjoying some of my devices again?

You might try a hardware ng where such problems are commonplace. I
would try these:

- Move the card to another slot.

- Look for conflicts in the Device Manager.

- Try removing other cards, such as modem, sound and NIC, reboot, then
reinstall. This might allow the devices to be assigned other interrupts
and allow them to coexist.

 

[smlunatick]

I recently had a 2 port usb 2.0 card bus adaptor installed on my computer.I
am running xp.  Since the installation, i have been unable to use my wireless
mouse, my webcam, my mp3 player, and my touchpad mouse keeps freezing up on
me. Even though i have the software and drivers installed for all these
devices on my laptop, when i plug them into the card, they dont seem to be
recognized by my laptop anymore. The only thing the card will recognize is
the external hard drive i had installed for storage. I do have a power
adaptor hooked up to the card since i was told by best buy that the external
hard drive pulled to much juice from my laptop. (i have an older 1450 gateway
solo)

Can anyone give me some fixes so i can start enjoying some of my devices again

They were right to say that a 3.5 inch external hard drive draws too
much power from the PC. However, it also seem that the card is not
providing power for the other USB devices. To test, you should
disconnect every USB device and start to reconnect the mouse , webcam
and MP3. You should see when the USB will start to not be able to
recognize these.

One possible fix is to add a self powered USB hub, since these usually
have their own power supply which would add power over the USB.

 

[ericx]

I have a power supply hooked up to the USB card, it works fine with the
external hard drive, and when i unplug the drive, and plug in my MP3 player,
it charges it just fine. I agree that i shouldnt have taken it to best buy,
but not sure whom i can take it to now. I think i should just take it back,
its only been a couple weeks since i got it back, maybe sue them for $54
million for screwing up my laptop. The only thing i now have hooked up to the
USB card is my MP3 player, my wirless is hookedup to another port. Any other
advice? Thanks for the answers so far.

 

[PaulMaudib]

I have a power supply hooked up to the USB card, it works fine with the
external hard drive, and when i unplug the drive, and plug in my MP3 player,
it charges it just fine. I agree that i shouldnt have taken it to best buy,
but not sure whom i can take it to now. I think i should just take it back,
its only been a couple weeks since i got it back, maybe sue them for $54
million for screwing up my laptop. The only thing i now have hooked up to the
USB card is my MP3 player, my wirless is hookedup to another port. Any other
advice? Thanks for the answers so far.

How can you have a power supply hooked up to a card that resides IN
THE COMPUTER?