Microsoft Update Fail

[Guest]

Hi all,
from same days i can't update any more with Microsoft Update because after
download of the files, the installation fail.

The same occur if i try to install IE7.

If i look at my event log i see that during the boot one error is logged,
here it is:

EventId 7000
The Windows Service Pack Installer update service service failed to start
due to the following error:
Access is denied.

If i try to start manually the service also an error messagge appear:

Could not start the Windows Service Pack Installer update service service on
local computer.
Error 5: Access is denied

Thanks to all and sorry for the poor english.

Bye

 

[Guest]

Before updating,go to run,type:services.msc In msc scroll down to windows
installer,double click,in properties,set to "auto run" from manual,start
service
close out.Open internet options,advanced,view objects,R.click on all
microsoft
active X,one at a time,select "update" close when thru.Retry microsoft
update.

 

[Guest]

Hi Andrew,
thank you very much for your fast answer, i've followed your suggestion but
the problem still remain.

I'd like to repeat that the service that didn't start is not "Windows
Installer" but the "Windows Service Pack Installer update service".

Thanks

 

[Guest]

Hi Andrew,
thank you very much for your fast answer, i've followed your suggestion but
the problem still remain.

I'd like to repeat that the service that didn't start is not "Windows
Installer" but the "Windows Service Pack Installer update service".

Thanks

Hi Snake,
Try to reregister the Update Engine again by opening the * Run * command and
type:
regsvr32 wuapi.dll click [OK] after each command
regsvr32 atl.dll
regsvr32 wuctui.dll
regsvr32 wups2.dll *Note the space between
regsvr32_w in all*
regsvr32 wups.dll
regsvr32 inetcomm.dll
regsvr32 wuweb.dll
regsvr32 wuaueng.dll

Also try to assign the update URL in the trusted sites under both Security
and Privacy Tabs on IE Properties windw.
Reboot your machine and see.
HTH.
Please report back your result.
Regs,
nass

 

[Guest]

Hi nass,
ok i've executed all the command but this two was not successfull:

regsvr32 wuctui.dll, LoadLibrary("wuctui.dll") failed - The specified module
could not be found

regsvr32_w in all* maybe wrong syntax

Anyway after i've executed all the command i've rebooted the pc but the
problem still occur.

Also for security setting in IE no effect, but anyway the problem is not in
IE but in the service that didn't start.

Thanks a lot

Hi Andrew,
thank you very much for your fast answer, i've followed your suggestion but
the problem still remain.

I'd like to repeat that the service that didn't start is not "Windows
Installer" but the "Windows Service Pack Installer update service".

Thanks

Hi Snake,
Try to reregister the Update Engine again by opening the * Run * command and
type:
regsvr32 wuapi.dll click [OK] after each command
regsvr32 atl.dll
regsvr32 wuctui.dll
regsvr32 wups2.dll *Note the space between
regsvr32_w in all*
regsvr32 wups.dll
regsvr32 inetcomm.dll
regsvr32 wuweb.dll
regsvr32 wuaueng.dll

Also try to assign the update URL in the trusted sites under both Security
and Privacy Tabs on IE Properties windw.
Reboot your machine and see.
HTH.
Please report back your result.
Regs,
nass

 

[Guest]

I have a different problem. When trying to update windows xp sp2 I get this
error"\

-- Network policy settings prevent you from using this website to get
updates for your computer.

If you believe you have received this message in error, please contact your
system administrator.
Read more about steps you can take to resolve this problem (error number
0x8DDD0003) yourself.

The error number has a blank page.

Any suggestions?

Robert C. Smith

 

[Guest]

Hi nass,
ok i've executed all the command but this two was not successfull:

regsvr32 wuctui.dll, LoadLibrary("wuctui.dll") failed - The specified module
could not be found

regsvr32_w in all* maybe wrong syntax

Anyway after i've executed all the command i've rebooted the pc but the
problem still occur.

Also for security setting in IE no effect, but anyway the problem is not in
IE but in the service that didn't start.

Thanks a lot

Hi Andrew,
thank you very much for your fast answer, i've followed your suggestion but
the problem still remain.

I'd like to repeat that the service that didn't start is not "Windows
Installer" but the "Windows Service Pack Installer update service".

Thanks


:

Before updating,go to run,type:services.msc In msc scroll down to windows
installer,double click,in properties,set to "auto run" from manual,start
service
close out.Open internet options,advanced,view objects,R.click on all
microsoft
active X,one at a time,select "update" close when thru.Retry microsoft
update.

:

Hi all,
from same days i can't update any more with Microsoft Update because after
download of the files, the installation fail.

The same occur if i try to install IE7.

If i look at my event log i see that during the boot one error is logged,
here it is:

EventId 7000
The Windows Service Pack Installer update service service failed to start
due to the following error:
Access is denied.

If i try to start manually the service also an error messagge appear:

Could not start the Windows Service Pack Installer update service service on
local computer.
Error 5: Access is denied

Thanks to all and sorry for the poor english.

Bye

Hi Snake,
Try to reregister the Update Engine again by opening the * Run * command and
type:
regsvr32 wuapi.dll click [OK] after each command
regsvr32 atl.dll
regsvr32 wuctui.dll
regsvr32 wups2.dll *Note the space between
regsvr32_w in all*
regsvr32 wups.dll
regsvr32 inetcomm.dll
regsvr32 wuweb.dll
regsvr32 wuaueng.dll

Also try to assign the update URL in the trusted sites under both Security
and Privacy Tabs on IE Properties windw.
Reboot your machine and see.
HTH.
Please report back your result.
Regs,
nass

Hi Snake,
Well did you loged as admin into the computer and are you have a Groupe
policy on this machine.
You know the answer the above!.
1= Try this article and see if will help solve the problem:
http://support.microsoft.com/kb/910336

2 = Open a run command and type:
regedit.exe or regedit32.exe click [OK]
On the Registry Editor locate this[+ HKEY]
[-]HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services =
Scroll down to update look in the Right hand pane [Window] and see this key:

Name Type
Data
[ab]ImagePath REG_EXPAND_SZ
System/DRIVERS\update.sys

[oN] Start REG_DWORD
0x0000003 (3)
[oN]Type REG_DWORD
0x0000001 (1)

Also scroll dwon to this:
wuauserv = look in the Right Pane [Window]

Name Type
Data
[ab] ImagePath REG_EXPAND_SZ
%systemroot%\system32\svchost.exe -k netsvcs

*****// Note try each step (1, 2) one at a time and reboot your machine and
see if that will help solve the problem //**************
HTH
Please let us know your result.
P.S do you have Windows Defender installed on your machine!.
Regs,
nass