Microsoft Streets & Trips 2008

[Polcat]

For 2 days I have uninstalled and installed this program with no success.
I've tried everything in the book. The resgistry has been changed somehow.
Running as administrator does not work. On this site I noticed that someone
spent hours with a technician and it still was not resolved. I even wanted
to reenter the key, but it won't open so that can be done. If I buy a new
program will it install the correct registry entries? I really need this in
my business and am desperate. Can anyone help?

 

[Colin Barnhorst]

What error message are you getting?

 

[Polcat]

Colin,

I would have to try to re install it to get the error message. It was
something about the registry had been changed and could not install. It
instructed me to reinstall with the disk, which I did but nothing ever
happens. All I can figure is something has srewed up the registry and taken
out something needed for me to reinstall it. I thought however that the disk
would provide all needed to get the program going. It is very frustrating,
but perhaps an answer will come. I don't see how buying a new program would
solve the problem if the old one doesn't install.
Thanks for your concern.

Polcat

 

[Alan]

Have you tried a System Restore to point before you installed the program?
Regards,
Alan.

 

[Polcat]

Alan,

I did try system restore 4 times and all said I could not restore it to the
date chosen. Do you suppose I should go back more than a month to try?

Polcat

 

[Alan]

I'd try it, if it does no good it can't do harm!

 

[Colin Barnhorst]

Download and run the Windows Installer CleanUp Utility and reboot before
attempting another installation.

http://support.microsoft.com/kb/290301/en-us

 

[Polcat]

I have tried to use system restore to many of the back dates and the results
are the same. It tells me that the system was unable to restore the machine.
What can I do to make the restore feature work? I am perplexed about it. I
was going to use it to try to help me be able to install the Microsoft
Streets and Trips which will not reinstall of repair the old one. Nothing
works. Thanks for any help you can give me.

Polcat

 

[PD43]

I have tried to use system restore to many of the back dates and the results
are the same. It tells me that the system was unable to restore the machine.

Then System Restore is fried and you won't be able to use it. To fix
it:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q302796&

 

[Lem]

I have tried to use system restore to many of the back dates and the results
are the same. It tells me that the system was unable to restore the machine.
What can I do to make the restore feature work? I am perplexed about it. I
was going to use it to try to help me be able to install the Microsoft
Streets and Trips which will not reinstall of repair the old one. Nothing
works. Thanks for any help you can give me.

Polcat

Follow Colin Barnhort's advice regarding the Windows Installer Cleanup
utility. And if the install fails again, write down the complete and
exact error message.

Generally, going back to a month-old system restore point is chancy --
depending on what you've done during that time, you could end up with
quite a mess. Moreover, if you have system restore points from that
long ago, you are allocating *way* too much disk space for system
restore (which may cause SR problems). For all you ever wanted to know
about System Restore (including suggestions for the amount of space to
allocate), see http://bertk.mvps.org/

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm