Microsoft Outlook

[Guest]

Thanks In advance for any help.

I can read my mail but when I try to reply to an E-mail the window opens up
and nothing appears in the message area except for a small box with a X in
it. I have no problems with XP but Vista won't let me reply and I don't know
how to get around it.

 

[Chad Harris]

Hi flippur--

There are different remedies for differnt Outlooks and you didn't give me
your version.

You may get a more definite error message that can help you by using Event
Viewer. Type eventvwr.msc in the run box>Windows Logs>Application and look
for Outlook errors using the down arrow.

One of the frequent causes of Outlook send and receive errors are some 3rd
party firewalls and antivirus programs' scans of emails. You don't need them
so turn them off if you have them (the scans) and you don't need more than
one software Firewall and Vista has decent software firewall.

Have you tried either Help>Detect and Repair prior to Outlook 2007 or
Hewlp>Office Diagnostics which replaces Detect and Repair in OL 2007.

CH

 

[Guest]

Chad

I'm not getting an error message it just opens up and won't let me proceed
any further. Just like this reply opened with the previous messages, my reply
opens and the pane is blank with the exception that there is a square with a
X thru it like it doesn't reconize what it should be.

The Outlook is Outlook Web Access going thru a webmail exchange. Beyond
that I don't know what outlook I'm using.