Microsoft Outlook has encountered a problem and needs to close.


D

DonWillson

When I try to open Outlook 2000 I get the message "Microsoft Outlook has
encountered a problem and needs to close". . I have uninstalled and
reinstalled Office which includes Outlook. I can use Outlook Express. I hve
disabled Norton antivirus programs. Any suggestions?
 
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A

Arun Menon

Hi,
Please try Outlook /Safe on the Run Dialog box. Check if this command works.
If the above command works then please rename the Outlook Dat files-
outcmd.dat, extend.dat, frmcache.dat, views.dat (Search and find them) and
then try opening Outlook normally.

If Outlook /safe does not work then:
1) Please try to Find the Modname from the Error report.
2) Try a new Profile in Outlook. http://support.microsoft.com/kb/829918
3) If you have Norton Anti-Spam, please uninstall Norton AntiSpam as it may
be conflicting with Outlook .
 

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