Microsoft Outlook 2007 business contact manager just won't installand it's doing my head in!


G

Gary

Where to start?.....
I've just installed office professional 2007 on my PC which previously
had office enterprise 2007 installed on it. The reason I did this is
because I need business contact manager for my work.

The Office install, including Outlook went OK and Outlook grabbed the
PST file from my last installation and works fine. However when I
try to install business contact manager I get the error message "setup
failed to install business contact manager for outlook 2007. see
(then it directs me to a setup log) MBSsetuptmpBF9C.log for more
detail.

Not being overly technical I've looked at the log but it means nothing
to me. I have tried the things microsoft recommends on their
technical support page to try to pin down the problem and from this I
gather the SQL server is installed and running but none of the
components of the BCM are installed (the keys aren't their in the
registry).

Has anyone got any suggestions how I can get the thing to install,
what I should be looking for in the installation log to give me a clue
as to the problem, or where I can get additional help from Microsoft
to solve the problem?

The log does say " MainEngineThread is returning 1603" but I don't
know if that is a cause or effect?

Thanks in advance for any help.
 
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