Microsoft Office Outlook has encountered a problem and needs to cl

[Guest]

I am having a problem with my Microsoft office outlook 2003. I have been
using this since my computer was new with no problems. Suddenly I am getting
an error that says"Microsoft Office Outlook has encountered a problem and
needs to close." When it shuts down it will come back up again but
immediately get the same message"Microsoft Office Outlook has encountered a
problem and needs to close." Does anyone know a phone number I can call to
get help in the US?

 

[Roady [MVP]]

See what's logged to the Event Viewer about this. For troubleshooting see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

 

[Guest]

I tryed the 1st suggestion "Try running scanpst.exe on your Personal Folder.
By default scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>" but I do not know
which file to scan or where it is???

See what's logged to the Event Viewer about this. For troubleshooting see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----

I am having a problem with my Microsoft office outlook 2003. I have been
using this since my computer was new with no problems. Suddenly I am
getting
an error that says"Microsoft Office Outlook has encountered a problem and
needs to close." When it shuts down it will come back up again but
immediately get the same message"Microsoft Office Outlook has encountered
a
problem and needs to close." Does anyone know a phone number I can call to
get help in the US?

 

[Roady [MVP]]

Search your harddisk for pst-files. Make sure you include hidden files and
folders when searching.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----

I tryed the 1st suggestion "Try running scanpst.exe on your Personal
Folder.
By default scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>" but I do not know
which file to scan or where it is???

See what's logged to the Event Viewer about this. For troubleshooting
see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----

I am having a problem with my Microsoft office outlook 2003. I have been
using this since my computer was new with no problems. Suddenly I am
getting
an error that says"Microsoft Office Outlook has encountered a problem
and
needs to close." When it shuts down it will come back up again but
immediately get the same message"Microsoft Office Outlook has
encountered
a
problem and needs to close." Does anyone know a phone number I can call
to
get help in the US?