Microsoft Office documents not opening

[MP]

I seem to recalling someone posting a message last week about not being able
to open Office docs. after doing a windows update. I had a friend call me
last night with that problem. I know it is WinXP SP2, not sure what version
of Office. I plan to go look at it tonight so I will know more
then....wondering if anyone can give me a heads up what to look for?

Thanks!

 

[Carey Frisch [MVP]]

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I seem to recalling someone posting a message last week about not being able
| to open Office docs. after doing a windows update. I had a friend call me
| last night with that problem. I know it is WinXP SP2, not sure what version
| of Office. I plan to go look at it tonight so I will know more
| then....wondering if anyone can give me a heads up what to look for?
|
| Thanks!

 

[MP]

Thanks! That fixed it! Do you know if Microsoft has pulled this update or
can we expect a lot of others to experience the same problem? Will there be
another update to correct it? I can imagine a lot of users will be spending
al ot of time trying to fix it. I'm just glad I had this newsgroup as a
resource before I started uninstalling, etc.!

 

[Carey Frisch [MVP]]

Welcome to the Microsoft Security Response Center Blog!
http://blogs.technet.com/msrc/archive/2006/04/18/425473.aspx

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Thanks! That fixed it! Do you know if Microsoft has pulled this update or
| can we expect a lot of others to experience the same problem? Will there be
| another update to correct it? I can imagine a lot of users will be spending
| al ot of time trying to fix it. I'm just glad I had this newsgroup as a
| resource before I started uninstalling, etc.!