Microsoft Management Console Errors

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I click on Control Panel-Administrative Tools-Services I get an error "Microsoft Management Console has encountered a problem and needs to close.........." . I traced this error as the cause for why my Norton Antivirus will not run. My NAV Monitor is in the windows startup but closes almost immediately, and I can't run any system or file scans. I double click on the NAV Icon on the desktop and nothing happens, it refuses to open. When I try a system or file scan I get "Norton Antivirus has encountered a problem and needs to close..........". I did a system scan from the Symantec website and I didn't have any viruses or trojans. I would like to try to avoid having to reformat the hard drive so if anyone has any ideas I sure would appreciate the help. Thanks!
 
Hi,

You could try to do a System Restore to take you back to a time when this
worked properly. Start -> All Programs -> Accessories -> System Tools ->
System Restore.

Do you have a Retails copy of XP CD or a restore CD or restore partition
supplied by your PC manufacturer.
Please go to Start -> Run, Then type "sfc /scannow" and press enter.

Please insert the cd if you are prompted for your XP CD and continue. If
you receive a autorun screen of Windows XP please dismiss the box.

If all the above fails. (Please use this option if the screensaver was
working earlier and is not working now)
=================
Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

Hope this helps ...... :)


Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
--From: "=?Utf-8?B?TWljaGFlbA==?=" <[email protected]>
--Subject: Microsoft Management Console Errors
--Date: Sat, 12 Jun 2004 17:03:01 -0700
--
--When I click on Control Panel-Administrative Tools-Services I get an
error "Microsoft Management Console has encountered a problem and needs to
close.........." . I traced this error as the cause for why my Norton
Antivirus will not run. My NAV Monitor is in the windows startup but closes
almost immediately, and I can't run any system or file scans. I double
click on the NAV Icon on the desktop and nothing happens, it refuses to
open. When I try a system or file scan I get "Norton Antivirus has
encountered a problem and needs to close..........". I did a system scan
from the Symantec website and I didn't have any viruses or trojans. I would
like to try to avoid having to reformat the hard drive so if anyone has any
ideas I sure would appreciate the help. Thanks!
--
 
Hi,

Thanks so much for your help!

Ashokan Achari said:
Hi,

You could try to do a System Restore to take you back to a time when this
worked properly. Start -> All Programs -> Accessories -> System Tools ->
System Restore.

Do you have a Retails copy of XP CD or a restore CD or restore partition
supplied by your PC manufacturer.
Please go to Start -> Run, Then type "sfc /scannow" and press enter.

Please insert the cd if you are prompted for your XP CD and continue. If
you receive a autorun screen of Windows XP please dismiss the box.

If all the above fails. (Please use this option if the screensaver was
working earlier and is not working now)
=================
Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

Hope this helps ...... :)


Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
--From: "=?Utf-8?B?TWljaGFlbA==?=" <[email protected]>
--Subject: Microsoft Management Console Errors
--Date: Sat, 12 Jun 2004 17:03:01 -0700
--
--When I click on Control Panel-Administrative Tools-Services I get an
error "Microsoft Management Console has encountered a problem and needs to
close.........." . I traced this error as the cause for why my Norton
Antivirus will not run. My NAV Monitor is in the windows startup but closes
almost immediately, and I can't run any system or file scans. I double
click on the NAV Icon on the desktop and nothing happens, it refuses to
open. When I try a system or file scan I get "Norton Antivirus has
encountered a problem and needs to close..........". I did a system scan
from the Symantec website and I didn't have any viruses or trojans. I would
like to try to avoid having to reformat the hard drive so if anyone has any
ideas I sure would appreciate the help. Thanks!
 
=?Utf-8?B?Q2hyaXM=?= rambled on in
microsoft.public.windowsxp.help_and_support:
I dont have the windows cd so is there any other way in dealing with
this?

Do a complete uninstall of NAV use the Symantec removal tool then reboot and
reinstall NAV.
 
Cheers but, i dont have Norton anti virus,your getting mixed up with someone
else....can you help anyway plz?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top