Microsoft Automatic updates

B

Blair

I recently was notified of 7 updates which I downloaded but two of them keep
appearing again for downloading. I have carried this out twice and it still
shows them requiring to be downloaded
The two are KB832483 and KB837001
Any ideas?
 
R

Rick \Nutcase\ Rogers

Hi,

Click start/run and type %windir%\windowsupdate.log, then click ok to open
this file in notepad. Scroll to the bottom, look at the last section that
deals with the most recent visit for any error codes related to the install.
These are usually in the format of 0x00000000. Please post back with this
information, or if there are none, please state so.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
B

Blair

I attached the file to a reply (855Kb) and got a message file too big do not
repeat
What now?
Blair


Rick "Nutcase" Rogers said:
Hi,

Click start/run and type %windir%\windowsupdate.log, then click ok to open
this file in notepad. Scroll to the bottom, look at the last section that
deals with the most recent visit for any error codes related to the install.
These are usually in the format of 0x00000000. Please post back with this
information, or if there are none, please state so.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
Click to expand...
 
R

Rick \Nutcase\ Rogers

Copy/paste just the relevant portion of the log, do not attach it. If you
are unfamiliar with using copy/paste, please ask for details.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Blair said:
I attached the file to a reply (855Kb) and got a message file too big do
not
repeat
What now?
Blair
Click to expand...
 
B

Blair

I produced a Zipped file which is only 64Kb. When I copied it and opened the
reply email I found that 'paste' was greyed out
Blair
 
R

Rick \Nutcase\ Rogers

Hi Blair,

Open the log file as I previously described. Using your mouse, put the
cursor at the start of the relevant portion of the text. Depress and hold
the left mouse key and drag it over the section we want. Release, then hit
ctrl+c to copy it. Open a reply to this post, click in the message text
area. Hit ctrl+v to paste it for review. Send it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
F

Frank Saunders, MS-MVP

Blair said:
I recently was notified of 7 updates which I downloaded but two of them
keep
appearing again for downloading. I have carried this out twice and it
still
shows them requiring to be downloaded
The two are KB832483 and KB837001
Any ideas?
Click to expand...

Windows Update Site Lists Updates That You Already Installed
http://support.microsoft.com/?kbid=319109

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
B

Blair

I have copied part of the file as I don't know which is the appropriate
part. The two reference numbers I have do not appear on the list. Could you
clarify please
Regards
Blair

2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:57-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:57-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:57-0000 1144 128 DownloadFileInternal failed for
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab:
error 0x80072ee7
2005-01-07 16:21:57-0000 1144 128 Failed to download the Redirector cab on
try 1: 0x80072ee7
2005-01-07 16:21:57-0000 1144 128 Checking for different Redirector at:
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 DownloadFileInternal failed for
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab: error
0x80072ee7
2005-01-07 16:21:59-0000 1144 128 Failed to download the Redirector cab on
try 2: 0x80072ee7
2005-01-07 16:21:59-0000 1144 128 Checking for different Redirector at:
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 DownloadFileInternal failed for
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab: error 0x80072ee7
2005-01-07 16:22:01-0000 1144 128 Failed to download the Redirector cab on
try 3: 0x80072ee7
2005-01-07 16:22:01-0000 1144 128 GetWuidentUrlFromRedirector failed due to
error 0x80072ee7
2005-01-07 16:22:01-0000 1144 128 IsUpdateRequired failed with error
0x8024402c2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:57-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:57-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:57-0000 1144 128 DownloadFileInternal failed for
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab:
error 0x80072ee7
2005-01-07 16:21:57-0000 1144 128 Failed to download the Redirector cab on
try 1: 0x80072ee7
2005-01-07 16:21:57-0000 1144 128 Checking for different Redirector at:
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:21:59-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:21:59-0000 1144 128 DownloadFileInternal failed for
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab: error
0x80072ee7
2005-01-07 16:21:59-0000 1144 128 Failed to download the Redirector cab on
try 2: 0x80072ee7
2005-01-07 16:21:59-0000 1144 128 Checking for different Redirector at:
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 Send failed with hr = 80072ee7.
2005-01-07 16:22:01-0000 1144 128 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-01-07 16:22:01-0000 1144 128 DownloadFileInternal failed for
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab: error 0x80072ee7
2005-01-07 16:22:01-0000 1144 128 Failed to download the Redirector cab on
try 3: 0x80072ee7
2005-01-07 16:22:01-0000 1144 128 GetWuidentUrlFromRedirector failed due to
error 0x80072ee7
2005-01-07 16:22:01-0000 1144 128 IsUpdateRequired failed with error
0x8024402c2005-01-07 16:21:57-0000 1144 128 SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List
 
R

Rick \Nutcase\ Rogers

Hi Blair,

Ok, you got the right section, what I was looking for was this: 0x80072ee7.
This error has a number of possible causes, the ways to resolve it are
discussed here:

You may receive an error message when you search for available updates on
the Windows Update Web site
http://support.microsoft.com/?kbid=883821

If you need help with any of the steps, please post back.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 

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