Agreed.
They are the devil reincarnate.
If you can, buy directly from a shop, not mail order. In that way, you know you are receiving the goods there and then!
By the way, everybody should inform PC Pro, Micro Mart etc. of just how bad a company MT really are, so others are fore-warned, and in the long run maybe, just maybe, the muppets at MT might get the message, though I doubt it. All they have to do is simply close down and then re-open with a new name. Then the fun can start again(!)