Messenger 5.1 Signin Error

  • Thread starter Thread starter Doehead
  • Start date Start date
D

Doehead

This has suddenly appeared this morning with XP Messenger 5.1.0701:


Windows Live(TM) Messenger Service Staff says:

Important service announcement: Because of a recent system update, you must
change the e-mail address that you use to sign in to Windows Live(TM)
Messenger. Until you change your e-mail address, you won't be able to use
Windows Live(TM) Messenger.

To change your e-mail address and find out more about this system update, go
to http://support.microsoft.com/gp/Messenger/en


Surely this is:

a) bollocks - I'm not changing my email address
b) weird - that URL isn't even valid

I'd rather not be forced into using Live Messenger, I'm quite happy with the
built-in, adfree, low memory usage, XP one.

A colleague with a 4.x version is not getting signed in, but *isn't* seeing
the message, and another person with a slightly earlier 5.1 version is
signed in fine.

Using Windows Live Messenger *does* work though.
 
Hi Doehead,

Thanks for raising this problem, I have exactly the same problem with
Windows Messenger 4.7.3001 (XP Home Edition SP2). Sorry I don't have a
solution, yet, but hopefully someone from Microsoft can solve it !! Please !!
 
I also get the same message with the same invalid URL. Do you also use MSN
with a @yahoo.com-address? I think the error is because of the recent support
to speak with Yahoo-contacts in MSN. I would really like to know how I can
change my address without having to register a new account and force all my
contacts to add me again.
 
Stefan D said:
I also get the same message with the same invalid URL. Do you also use MSN
with a @yahoo.com-address? I think the error is because of the recent
support
to speak with Yahoo-contacts in MSN. I would really like to know how I can
change my address without having to register a new account and force all
my
contacts to add me again.
Click to expand...

Yes, in my case it is an @yahoo.com address. Interesting. And annoying if
that's the case. I have no wish to change address (or register a hotmail
one). And MS are not having my real address either...
 
Interesting. My address is a yahoo.com address as well. It seems that
Microsoft would have contacted us via email first about a change if this were
legitimate.
 
Mine is a @btinternet.com address (however BT and Yahoo are partnered for
Internet access services). Not sure what this signifies, but it sure seems an
idiotic way for Microsoft to update the Messenger service.
 
mine also is a @yahoo.com... I did try to sign up for a hotmail "junk"
account... in order that I could use messenger... it still has not allowed me
to use messenger.. even though it seems as though I'm signed in as normal....
as if this IP has been locked out now er something.... not sure...

illy
 
Jonathan Kay said:
Hi,

It is legit, but I've yet to hear back from Redmond as to why this is
happening or what the plan is.
Click to expand...

All seems fine again as of this morning. Let's just hope somebody flicked
the wrong switch and leave it at that...
 
Jonathan Kay said:
Hi,

Seems that way, no one seems to know much about it.
Click to expand...

Just got this back from MSN support...

Thank you for contacting MSN Messenger Technical Support. My name is Jay and
I'll be glad to assist you with your concern.

Based on the information I received, you are experiencing difficulty to sign
in to Windows Live Messenger. You are receiving the error message "We cannot
sign you in to Microsoft Messenger because we have made changes to the .NET
Messenger Service that affect your account. For more information and to
continue using Microsoft Messenger, please click OK."

I know that MSN Messenger is very important for you to keep in touch with
your family and friends. I would like to express my intention in helping you
with your concern. Allow me to explain why this issue occurs.

This was caused as a result of a change on the server side configuration
settings related to Yahoo! Interop going public.

The change has been reverted and users should not encounter theses sign in
issues or warning messages anymore. The issue has been resolved now. We
apologize for the inconvenience this may have caused you in keeping touch
with family and friends.

Should you have any other questions or inquiries, you may contact us at
http://support.msn.com. For additional information and self-help
instructions, visit http://messenger.msn.com/Help/.

Thank you for contacting MSN Messenger Technical Support. Have a great day.

Sincerely,

Jay
MSN Messenger Technical Support
 
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