Memory Leak and Spoolsv.exe

[AnytimeAnywhere]

I have a user on a Windows 2000 WS SP4 PC that is experiencing a memory leak
with the spoolsv.exe process. She prints large Crystal Reports documents to
an HP2300 PCL6 printer. After printing, the spooler doesn't release the
memory and her PC bogs down. I have to stop and start the service to get
the spooler to release the memory.

Is this a print driver issue or something else?

Thanks,

John

 

[dieter.riekert]

I have a user on a Windows 2000 WS SP4 PC that is experiencing a memory leak
with the spoolsv.exe process. She prints large Crystal Reports documents to
an HP2300 PCL6 printer. After printing, the spooler doesn't release the
memory and her PC bogs down. I have to stop and start the service to get
the spooler to release the memory.

Is this a print driver issue or something else?

Thanks,

John

Hallo John,

it sounds like a driver/print processor problem (HP uses it's own print
processors in most cases). When an application prints, the gdi creates
a spoolfile in %systemroot%\system32\spool\printers and informs the
spooler via rpc that it can use it to spool the job (spooler can be at
an print server).
There is no direct connection between the application and the spoooler.
You can pause the printer before printing and examine the memory usage
by the application and the spooler. Test printing with an other
printerdriver and/or a different print processor (winprint). If you
print direct without spooling, things may be different.

Dieter